All Sound and mixer functions in windows come from the correct/Up-to-date and correctly installed sound card drivers.This will also cure Grayed out options in the windows mixer.

Many of windows sound problems can be cured by Using Safemode(F8 bootup/Choose Safemode/Control Panel/System/Device Manager to remove all sound card drivers found and letting windows re-install them,then update them if need be.Drivers

Known causes of the Msgsrv fault calls

Please Note:If you are using an,"On-Board"sound chip you will most likley need to use ,"Powered" PC speakers"!

1:If the system has a Cmedia sound chip then go here for more info on this here Cmedia

This KB article covers another problem.Ms Support

2:Damaged or incorrectly installed sound card drivers.

3:Damaged startup/exit wav files.

4:In some instances disabling the APM(Advanced Power Management) in the BIOS has cured these problems with the Msgsrv.dll fault calls.

5:Incorrect or outdated motherboard specific drivers.Driver's Page

Note:Having anti-virus software running in the background can affect sounds playing in windows. All mixer/sound and recorder functions come from the correct/updated undamaged correctly installed sound card drivers.Use Safemode to remove and then re-boot and let windows re-install also look for old bogus drivers whilst in Safemode,click here for info. Drivers drivers Once correctly installed you may have to remove and re-install all the Multimedia components you need including the sound and video compression codecs and wav sounds from the control Panel/Add Remove programs/windows setup/Multimedia Details and or update the drivers and re-check the windows mixer settings for playback record and other. HTH*<:)

CDAudio.The MCI (Media Control Interface)Driver has got lost.Control Panel and Start the New Hardware Wizard Check No when it asks if you want it to search automatically for new hardware. Click Next Highlight "Other Devices" click next Highlight Microsoft MCI in the left Highlight CD Audio Device(Media Control) in the right pane Click next and Ok your way out and re-boot If you still get no audio then go back the Control Panel/ MultiMedia/Advanced/Media Control Devices and check that the CD audio device/properties and that the device is enabled and re-check the windows Mixer/Options:Playback/Record and Other sections are correct and mute the line and mic on playback.

Microphones

In the 3 sections of the window's mixer/options make sure you setup the playback/record and other correctly.You do NOT want or need to hear the mike through the speakers so MUTE it on playback but have it Activated on Record,otherwise some sound cards won't let you use it(this is done to stop acoustic feedback,the high pitched whistle you here when a microphone is too close to it's source of amplification which can damage the equipment).

Codecs problems You may have to install the latest versions of MS Media Player Multimedia and maybe also the latest version of DirectX

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