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![Link to Alan Milburn's [Secretary of State for Health] Speech to the House of Commons [UK Government] on the 30th of January 2001](../images/report2.gif) |
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Letter from Gordon Redfern I am now in my fifth week at the Trust and undergoing a very steep learning curve - no two days are the same! Previously I worked in the private sector for a construction company after completing a Business Studies degree and then moved into the public sector working for Liverpool City Council. The first thing that struck me when moving to the City Council was its complexity, size and amount of red tape frustrating service users. There also seemed an inability or unwillingness to speak plain English and putting the customer 'first' was alien to some staff. In the 7 years I worked for the Council I managed a range of diverse services - Purchasing and Stores, Public Analyst, Civic and Ceremonial (Lord Mayor), Emergency Planning. I also managed support services for the Directorate I was based in i.e. Personnel, Training and Development, Financial Services, Best Value and Information & Communications Technology. Whilst I also had responsibility for the City Coroner and Births, Deaths and Marriages it was on the retirement of a colleague when I took more of a 'hands on' role. This included co-ordinating the appointment of a new Coroner (Andre Rebello) with the Home Office, Chartermark accreditation for the Registration Service and a relocation of both the Coroners and Registration Service to The Cotton Exchange in Old Hall Street. The new facility at The Cotton Exchange is a vast improvement on the Brougham Terrace premises for users of the service. It also meant that queries between Registrars and Coroners Court Officers could be dealt with more speedily for the benefit of families. In taking up the position of Senior Manager at Alder Hey I aim to discharge my responsibilities to the best of my abilities. I expect my dealings with all parties such as PITY II, Retained Organs Commission, and so forth, to be impartial, transparent, productive and honest. I anticipate there being difficult times ahead, frustrations surfacing and disagreements as to 'the way forward' but I would want to manage these in a realistic, sensitive and professional manner. As a divorced father of three lovely children (Ben, Lewis and Victoria) I can only try to imagine what parents have been/are going through. Anything I can do to ease that pain felt by parents and their families will be a priority, even if it is simply listening. Gordon Redfern.
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top of the page Home | Latest News | FAQ | Kidz for Kidz | Calendar | Poets Corner | Contacts/Links | email PITY II PITY
II (Parents who have Interred Their Young Twice) is the parents' support
group set up in the wake of the organ retention scandal
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