FAQ's About Kopi Luwak


Why is Kopi Luwak So Rare/Expensive?
Kopi Luwak cherries begin as shade grown organic beans in one of the world's most remote areas. Their uncommon harvesting method makes for a labor-intense gathering process, as the Sumatrans must hunt by hand through their estates for these uniquely processed beans. Their rarity makes them incredibly difficult to obtain, so difficult that they often cannot be had outside of Indonesia. We at Kopi Imports are constantly trying to succeed at getting beans into the United States. However the extreme scarcity (most years less than 500 Lbs. are available for importation) of the product must be considered.

Is Kopi Luwak worth it's price?
Among those who have been fortunate enough to sample it, there is a consensus that that its rich flavor, extraordinary full body and distinctively vibrant, low-key acidity make for a treat that those with discriminating taste must experience. By the cup, it costs no more than common high-end café drinks. But the experience is incomparable.

Is my Credit/Debit card order safe?
We have teamed with Paypal.com to process our card transactions. PayPal, a subsidiary of eBay, is the world's leading online processing firm. They provide state-of-the-art encryption and security for all transactions in addition to your card provider's fraud prevention. For more information on PayPal's security features, Click here: https://www.paypal.com/us/cgi-bin/webscr?cmd=p/gen/security
 
Does The Kopi Import Company sell/lease personal information?
Our policy is to keep email addressees, credit card info and all other personal information strictly confidential. Kopi Import Company will never sell or share confidential information under any circumstances.

Is Kopi Luwak safe?
Our coffee beans are washed and then roasted at 445 degrees farenheight before being vacuum sealed for freshness. Their purity and quality are guaranteed. Like all coffee beans, Kopi Luwak contains caffeine. Pregnant women or those with certain heart conditions may want to limit caffeine intake. Consult your doctor if you have concerns about caffeine's effects.

Is this authentic Kopi Luwak?
Our Kopi Luwak is guaranteed to be authentic, backed by a money-back
guarantee. Our beans are imported direct from Indonesia. We know of no other distributor who can make this claim.

Where do you ship?
We ship via UPS to the following countries:
United States, Canada, United Kingdom, Ireland, Mexico, Australia and Brazil.
We are also able to ship to 137 additional nations via UPS, please contact us
via email for a shipping quote for these locations.