- Strengths -
Wide Variety of Products
: coffee, baked goods, cds, and etc.
Logo, Developed brand, copyrights, trademarks, domain names, and patents
Company Operated Retail Stores, International Stores
High Visibility Locations
Value Employees: low employee turnover
Good Relationship with coffee suppliers
Not a Franchise
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- Weaknesses -
Lawsuits: Olivia Shields, et al. v. Starbucks Corp.
Excessive focus: marketing myopia
Clustering: self cannibalization
Cross Functional Management
Price: expensive
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- Opportunities -
Expansion into retail operations
Grow its specialty operations
Finding new distribution channels, i.e. delivery
Launch new products
International Market Expansion
istribution Agreements
Brand Extension
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- Threats -
Competition
restaurants, street carts, (non) specialty coffee shops, other caffeine products
Coffee Saturated Market
Coffee price volatile
Consumer trends toward more healthy ways
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