UNSW for Singaporeans

Internet

• University Dial-up System (UDUS)
- purchase credites in advance
- 75 cents per hour
- limited downloads

• Commercial ISP

TPG	•	www.tpg.com.au
IHug	•	www.ihug.com.au
Optusnet	•	www.optus.net.au
Telstra Bigpond	•	www.bigpond.com.au

Local
telephone
installation

Local telephone installation
The 2 main local telecommunication companies that provide local lines are:

Optus	•	www.optus.com.au
Installation	•	$55
Monthly phone line rental	•	About AUD $15 (with a 1 year contract - exit before contract maturity incurs a penalty charge of about $90) AUD$19 (without contract)
Per call charge	•	Generally 20 cents, varies with your selected plan
Value-added services	•	Extra charge
Customer service	•	Terrible, can be on hold for more than 20 mins
Freebies	•	Free telephone handset (request for it when you order a tel. line)

Telstra	•	www.telstra.com.au
Installation	•	AUD$195 / AUD$55 (depending on promos and contracts)
Monthly phone line rental	•	From about AUD$17
Per call charge	•	From about AUD$0.18, varies with your selected plan
Value added services	•	Extra charge
Customer service	•
Freebies	•

Primus Telecom	•	www.primus.com.au
I don't know anyone using their services, so please refer to them directly for more details.

Rates are subject to change.

To note:

You need to apply and make any queries in person.

A credit check on you is usually required to assess the risk of you defaulting on your bill payments. You may be asked to fax in the following - photocopies of your passport with your photo, student visa, bank statement, a letter from your landlord. Their retails outlets may be able to fax them for you for free.

Technicians may visit your home to install the telephone line for you, or make a phone connection. Beware that there are some black sheep out there who con you of your money, or offer to make illegal adjustments to your phone line (e.g. spilt the telephone connection under a single number) for a fee.

Transfer of
ownership,
activation of telephone
line

Optus $55
The relevant paperwork and credit check are as above.