Projects

     Note: the following are just a few past projects. They are heavily
     edited to remove proprietary information. Most projects can not
     be put up on the web or e-mailed due to their proprietary nature

Enhanced VoIP Services: IN as a stepping stone to IP (ppt)
Most downtime is caused by human error, not hardware faults (ppt)
The need for off-the-shelf parts & recommended suppliers
Parlay Marketing Committee Kickoff Meeting (ppt)
The Future of Interactive Personal Assistants (IPAs)
Telco-MSO Billing & Payment System Transaction Flows (ppt)
New Ideas & New Products Process Flow (ppt)
3 ways to bring services to market quicker:
Software development, Service Deployment, and Market Expansion

Industry Analysis:

2004 Supercomm Notes
- Looks like COMDEX: Lots of Windows Laptops, PDAs, IP, & Video stuff.
- SUN & Vonage are no-shows, but Cable companies and Microsoft show
- WiFi & WiMAX are big
- Video on Demand by downloading movies to your laptop.
- Internet2 handles 10-40Gb/s data flows to the user
- Carrier Grade LINUX tries to fix UNIX portability problems.

2001 Supercomm Notes
- Major topics: Wireless, IP, Broadband
ASPs (Application Service Providers) had a quick rise and fall in
the early 2000s. A careful analysis during a peak can uncover a big
downturn and avoid future losses. See the reviews and reports
written during the 2000 peak... not after the crash when all of the
results were known by everyone...
- ASP overview & relationship to Intelligent Networks
- ASPCON Report
- ASP Summit Report
- Major ASP problems (a user's perspective)
OSS Conference Notes (3/2000)
- Flat Rate billing is growing. Telcos don't like it.
- Human error causes most downtime.
IP World Forum Notes (2/2000)
- IP won the war with Frame & ATM
- Telecoms didn't invent the web. It was an edge-to-edge invention over the internet
  post 1993. Look to non-telecoms for new ideas.
- Voice-only is old. Hard to define a truly new app. New apps with involve IP.
NCF 99 Notes (10/99)
- Cisco's intranet & extranet streamlines its business
- Admin costs & human factors killed Single Number Reach
- Flat rate for Long Distance & Internet Access is coming
CTI Expo Spring 99 Notes
- PBX-ACD-LAN in a WinNT box enables new services like premium Q-ing
- Convergence, VoIP, Teleworking
CT-IN 97
- human factors is big!