We at iCandy are constantly listening to you, our customers, to further understand your needs. We carry out exhaustive global research to find out what we're doing well and where we need to improve. We have targeted four areas that customers have identified as most important:

• Quality and Reliability
• Complete and Timely Delivery
• Customer Care and Services
• Lasting Relationships

• 4/18/02: Mr. Pham turns 24
• 4/24/02: We were touched