Assessment
of Safety and Health Management System
Introduction
There are three basic
methods of assessing safety and health program effectiveness. The following
pages will explain each of them. It also weill provide more detailed
information on how to use these tools to evaluate each element and subsidiary
component of a safety and health system.
The three basic methods for
assessing safety and health program effectiveness are:
- Checking documentation of activity;
- Interviewing employees at all levels for knowledge,
awareness, and perceptions; and
- Reviewing site conditions and, where hazards are found,
finding the weakness in management systems that allowed the hazards to occur
or to be "uncontrolled."
Some elements of the safety
and health program are best assessed using one of these methods. Others lend
themselves to assessment by two or all three methods.
Documentation
- Checking documentation is a standard audit technique.
It is particularly useful for understanding whether the tracking of
hazards to correction is effective. It can also be used to determine the
quality of certain activities, such as self-inspections or routine hazard
analysis.
- Inspection records can tell the evaluator whether
serious hazards are being found, or whether the same hazards are being
found repeatedly. If serious hazards are not being found and accidents
keep occurring, there may be a need to train inspectors to look for
different hazards. If the same hazards are being found repeatedly, the
problem may be more complicated. Perhaps the hazards are not being
corrected. If so, this would suggest a tracking problem or a problem in
accountability for hazard correction.
- If certain hazards recur repeatedly after being
corrected, someone is not taking responsibility for keeping those hazards
under control. Either the responsibility is not clear, or those who are
responsible are not being held accountable.
Employee interviews
- Talking to randomly selected employees at all levels
will provide a good indication of the quality of employee training and of
employee perceptions of the program. If safety and health training is
effective, employees will be able to tell you about the hazards they work
with and how they protect themselves and others by keeping those hazards
controlled. Every employee should also be able to say precisely what he or
she is expected to do as part of the program. And all employees hsould
know where to go and the route to follow in an emergency.
- Employee perceptions can provide other useful
information. An employee's opinion of how easy it is to report a hazard
and get a response will tell you a lot about how well the hazard reporting
system is working. If employees indicate that the system for enforcing
safety and health rules and safe work practices is inconsistent or
confusing, you will know that the system needs improvement.
- Interviews should not be limited to hourly employees.
Much can be learned from talking with first-line supervisors. It is also
helpful to query line managers about their understanding of safety and
health responsibilities.
Site conditions and Root
causes of hazards
- Examining the conditions of the workplace can reveal
existing hazards. But it can also provide information about the breakdown
of those management systems meant to prevent or control these hazards.
- Looking at conditions and practices is a
well-established technique for assessing the effectiveness of safety and health
programs. For example, let's say that in areas where PPE is required, you
see large and understandable signs communicating this requirement and all
employees, with no exceptions, wearing equipment properly. You have
obtained valuable visual evidence that the PPE Program is working. If, on
the other hand, you find that some employees or even supervisors are not
wearing the appropriate personal protective equipment, then you have
obtained valuable visual evidence that the PPE Program is not working.
- Another way to obtain information about work site
safety and health program management is through "root cause
analysis" of observed hazards. This approach to hazards is much like
the most sophisticated accident investigation techniques, in which many
contributing factors are located and corrected or controlled.
When evaluating each part
of a work site's safety and health program, use of one or more of these
techniques is appropriate.
This information is provided to you as
An
EHS Network of Central Kansas "Safety Training
Article"
Site
created by Deborah, © EHS Network
Updated
September 11, 2005
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