Badrinath.V.Srinath

Phone: 91-44-22391311

Experience and Skills Summary

• Java and Network Management Systems (NMS) expertise with more than 1 year of experience in Analysis, Design and Development, backed by proficiency in Solution consulting, Product training, Product Marketing and Technical Support.

• Experience in the entire Software Development Life Cycle, from SRS to user training.

• Experience in market and technology research and business communication proposals like RFPs, Demos and Training.

• Experience in creating and optimizing Google Adwords/ OverTure Advertisement campaigns.

• Experience in Search Engine Optimization of web pages.

• Talented customer manager, aided by ability to empathize with the customer and meticulously fulfilling their requirements by understanding customer objectives & priorities

Areas of expertise include:

Responsibilities: Creation of the ManageEngine Suite by enabling loose coupling of the OpManager and ServiceDesk products. To analyze customer requirements and find possible points of integration of the two products. To decide on technology that is to be used to integrate the products. Rapid development of features and Integration of the features into the main development trunk based on compatibility and necessity.

Key Contributions:

• Explored the possibility of using RSS to integrate the products.

• Assisted in the creation of the RSS Framework.

• Provided an early access(POC) of the integrated product that could be shown to the prospects like Cable and Wireless.

• Analyzed competitor products and found possible points of integration.

Responsibilities: Rapid development of features requested by customers. Integration of the features into the main development trunk based on compatibility and necessity. Handling customer support and ensuring commendable response and resolution times. Marketing OpManager through website listings, Google Adwords and Web Page improvement. Writing Product collaterals and competitor comparison documents. Responding to RFI and RFP. Organizing and standardizing presales activities.

Key Contributions:

• Managed the pre-sales efforts and played a key role in winning the accounts of New York Times, Saint Gobain and CTS.

• Setup an online live demo of the OpManager product first of its kind for any enterprise network management product.

• Reorganized the OpManager web pages to make them more visitors friendly. Played an active role in design and content writing of the page.

• Responsible for creation of product brochures, flyers and Comparison Documents.

• Handled product submission to key websites such as download.com and tucows.com.

• Responsible for Product Advertisement in Google (Google Adwords) and NWFusion.

• Carried out market research and competitor analysis and provided key insights to the product development.

• Played an active role in improving the product download from 20 a day to more than 200 per day.

• Analyzed competitor products and implemented many strategic design improvements in OpManager.

Responsibilities: Design and Development of the user interface and server side implementations for “Admin” or Configuration features of the OpManager web client. Analyzing user requirements and incorporating features those are in good demand. Organizing Usability testing to ensure ease of use of product. Involved in unit testing and writing test cases to test the functionality implemented. Also, engaged in identification and debugging of errors in the product, after integration with the new features. Respond to technical queries from customers pertaining to the module and fixing problems reported by them.

Key Contributions:

• Analyzed user requirement and created an easy to configure  “Admin” Module.

• Handled two day product training for team of 2 engineers from Wipro.

• Actively took part in the OpManager QA activities and won the “Best Validator” award.

Responsibilities: Creating a console to help monitor the current and collected details of network nodes and graphical portrayal, reporting of collected data. Design and Coding of core functionalities of the Web NMS NG Graphical Viewer Framework. Participation in design discussions with the design owner and evolving the design for the functionality implementation. Involved in unit testing and writing test cases to test the functionality implemented. Also, engaged in identification and debugging of errors in the product, after integration with the new features. Respond to technical queries from customers pertaining to the module and fixing problems reported by them.

Key Contributions:

• Developed the GVF Factory the core of the NMS’s Graphical View Framework.  The Factory is responsible for choosing and creating the best possible graph based for the input data. It also handles painting the graph on the Java UI.

• Developed the Current and Collected Statistics modules of the Web NMS NG framework. As the sole owner of the module development I was responsible for collecting and displaying the current performance counters of a network node on a users screen. The data was to persisted in the DB and retrieved and displayed as a graph whenever necessary.

• Unit tested the features created by me and also wrote test cases and test procedures to test features developed by other developers.

• Answered technical queries from evaluation customers about the performance module and also fixed problems reported by them.