Exam 2 Answer Key

2. In the Ahlfinger article on groupthink, the first person to arrive was designated the group's leader. What type of power did the leaders in this experiment have?
a. Formal

3. When group members are attracted to each other, accept the group's goals, and work together toward meeting them, it may be said that the group has high:
a. cohesiveness.

4. The process through which information received through communication is converted back into ideas or concepts is known as:
a. decoding.

5. You go to see a movie that is subtitled, but you forget your glasses. Because you can barely see the words, you have trouble following the plot. This example shows the impact of ______ on communication.
a. Noise

6. There are a number of techniques useful for reducing communication barriers, such as:
d. keeping messages short and simple.

7. In a discussion with other managers, Stone tells Thelma that he disagrees with her. "I don't agree, but I would like to hear your position, I could be wrong." In terms of supportive communication this is an example of:
a. validating language.

8. Simple rules of thumb used to help make quick decisions that are "good enough" are known as:
a. heuristics.

9. In class we discussed several types of groups. An example of a task-oriented group would be
c. A jury

10. You are asked whether more people die each year from car accidents or stomach cancer. Car accidents seem more familiar, and you can think of examples from the news. You choose car accidents. Which heuristic guided your choice?
a. Availability

11. John has an idea he wishes to communicate to Mary. He thinks it out and writes down his thoughts in a letter. Writing the letter is the process of:
c. encoding.

12. A leader unilaterally assigns tasks to a subordinate, but she allows him to complete his tasks however he thinks appropriate. According to the 2 dimensional model of subordinate participation, she is using a _________ style.
d. Permissive autocrat

13. Brad says he is very committed to a project, however his actions and body-language appear to say he thinks the project is a waste of time. Which of the following are you most likely to do?
b. think Brad is a liar

14. Which of the following best summarizes the HURIER model?
c. Listening can be improved by working on several key skills

15. Bobbie Joe's team has information that Billie Jean's team needs but Bobbie Joe's team won't provide it because they are upset about how the other team took credit for one of their projects in the past. Billie Jean's team has some extra resources that Bobbie Joe's team needs but they won't share them since Bobbie Joe's team won't give up the information. It looks like these teams may fail because:
a. the two teams are failing to cooperate with each other.

16. If you want to frame a decision in such a way as to increase the likelihood that people will be more willing to take risks, you should:
a. frame the problem in terms of the potential losses to be suffered.

17. Research of group versus individual decision making seems to show that:
c. the superiority of a group or individual decision depends on circumstances.

18. When we evaluate people from an ingroup more positively than outgroup members, or when we show preferential treatment to ingroup members we are demonstrating
a. ingroup favoritism

19. Suppose you recommend hiring a certain individual for a new job in your department, and on the strength of your recommendation, she gets the job. As time goes on, the new hire proves to be a poor employee. Some of your colleagues even recommend dismissing her. However, because you were the person who recommended hiring her, you stand by your recommendation and argue that she should be given more time to prove herself on the job. Your behavior reflects the phenomenon of:
a. escalating commitment.

20. Individuals who believe in full discussions and enjoy arguing their points have a:
b. Socratic personal communication style.

21. According to LPC contingency theory of leadership which type of leader will be most effective is determined by:
a. the leader's relationship with his/her followers.

22. A norm that guides behavior that should be avoided is known as a:
c. proscriptive norm.

23. Suppose that you have studied piano for many years and have practiced a certain Mozart concerto diligently every day for six months. You have gained a great mastery of the piece. Now, you are about to perform it in front of an audience. According to the drive theory of social facilitation, you would be expected to:
a. play better than you did while practicing alone.

24. Based on the Aycock article, which of the following best describes why fairness was argued to be important in negotiations?
b. People are less likely to resolve a dispute if they feel they are being treated unfairly

25. In what stage of group development do group members work toward getting their jobs done?
d. performing

26. In the Ahlginger article on groupthink, one prediction (or hypothesis) was that
a. Groups made up of people who are predisposed to conform should experience more groupthink

27. The idea that people possess certain characteristics that make them leaders:
b. is the trait approach to leadership.

28. Group decision making does have a few disadvantages, such as:
d. all of these.

29. When considering the orientation of a leader, one pattern is often most successful. This is when production orientation is _____ and person orientation is ________.
a. High; high -see page 454

30. Individuals perform better than groups on:
d. poorly structured, creative tasks.

31. The verbal communication medium that is the richest in information and personal in nature is:
b. face-to-face conversation.

32. Consider the trait approach to leadership. Which of the following is not a typical characteristic of a successful leader?
c. Mental genius - page 448. Many great leaders are smart, but too smart can be detrimental

33. In the Ahlfinger article on groupthink, groups made up of people likely to conform showed evidence of more groupthink
b. False

34. One way to avoid social loafing is to make each individual's contributions anonymous
b. False

35. Teams can fail to work properly for a number of reasons including due to an unwillingness of its members to cooperate together.
a. True

36. When we describe leaders in terms of their desire to lead, their cognitive abilities, etc., we express a trait perspective of leadership.
a. True

37. Expected utility theory (EUT) is a model of decision-making that describes how individuals typically make decisions
b. False

38. The contingency leadership theory based on the leader's feelings for the least liked member of his/her group is the LPC model.
a. True

39. Heuristics can be an effective way to make decisions.
a. True

40. Surveys, case studies and experimental evidence suggest that teams are rarely, if ever, effective or successful.
b. False

41. A common reason why teams fail is when managers are unwilling to relinquish control
a. True

42. Individuals outperform groups on creative tasks and when the tasks are poorly structured.
a. True

43. In the Aycock article on negotiation, initial purchase price influenced the negotiated price when asking price was high, but not when asking price was low.
a. True

44. Over spring break, the Indiana University men's basketball team played in the big 10 tournament. The day after a big win, numerous students were wearing school sweatshirts, and otherwise identifying with the basketball team. This is an example of
a. Basking in reflected glory

45. Power
b. increases the tendency to take action

46. Referent power tends to lead to
c. commitment

47. Transformational leadership
d. all of these