Responsible for Security in RICS (Remarketing Inventory Control System) , including semi-annual security re-verifications. Oversee broker sale and retail lease transactions for IBM Global Financing’s remarketing department. Reduced outstanding revenue for IGF Remarketing from approximately nine million dollars to about $600,000 through correction of problems. Oversee that RICS is up and running, acting as a liaison with I/S and end users to advise them of system status. Ensure that equipment returned to our warehouses is available for remarketing in RICS in a timely manner. Correct and research all inventory discrepancies. Testing in the SAP environment and learning security administration in SAP.
End of Lease Analyst, IBM Global Financing
Responsible for generating up to four thousand end of lease contracts per month. Check accuracy of interest rates and prices on end of lease supplements. Create manual end of lease supplements as necessary for customers with special pricing at end of lease. Actively involved with the implementation of new ICFS online pricing system. Interact with PC, mid-range and large systems remarketing product managers to determine fair market value of equipment. Provide internal support for the Great Lakes region of IBM regarding end of lease issues. Answer a toll-free customer support hotline for twelve hours per week, averaging about 75 calls per week. Provide reprices, requotes, inventory reports and planning rates for customers.
Store Manager (part-time), Foto-Quik
Responsible for all facets of the daily operation of the store. Continuous interaction with customers, including good business decisions and judgment necessary to maintain a high level of customer satisfaction. Manage inventory and order supplies. Operate Fuji one hour photo developing equipment, including balancing, maintaining and repairing the equipment as needed.
Inside Sales Rep., IBM
Responsible for over 300 Northeast General Business Customers in the distribution industry with installed AS/400, System 36, and RS/6000 systems. Developed relationships with key contacts, executed sales oriented telephone campaign tactics and provide marketing support coverage to existing customers. Distribution team was expected to generate over 30 million dollars in revenue in 1996.
Associate Producer, S/390 Media Marketing Dept., IBM
Responsible for maintaining the accuracy of the System 390 databases through regular contact with customers, reps and IBM Briefing Centers worldwide. Coordinated over 30 direct mail campaigns to as many as 20,000 customers worldwide in each distribution. Assisted in packaging/design/distribution of all videos, including special projects. Wrote copy for video sleeves as well as letters to the sales field. In addition, I gained TV production experience by attending video shoots and live tapings. Acted as a liaison with foreign IBM locations to arrange for satellite hookups during live IBM product announcements. Extensive knowledge of all TV standards.
Service Representative, Manpower Temorary Services
Direct sales/operations of a temporary help service providing quality temporary clerical and industrial staffing in the Bronx, Westchester and Rockland counties. Market services, develop and maintain client base, interview and place temporaries.
Intern, National Brodcasting Company (NBC)
Received training in TV Production/master control operations in Broadcast Operations Control (B.O.C.) department of NBC television network. Gained valuable skills working with B.O.C. producers, affiliate stations, skypath, video tape and sales department staff. Logged program and commercial changes in the day of air routine or WNBC (local) and NBC Network.
State University of New York College at Oneonta
Minor: Mass Communication
