Close Enough For Government Work
by Stephen D. Rogers
Before I was able to quit working, I was
the computer Help Desk at a large municipality.
In that role, I supported 350 users, which
translated to 350 people with urgent problems
and my telephone number.
I had users who could lose my tax payments,
ticket me for doing 21 in a 20 mph zone,
and reassess my neighborhood out of existence. The
town counsel was unable to access his CD-ROM
for forty-three minutes and the lawsuit against
me is still pending.
There were more than a few 40-year old white
males who worked at the town, many of whom
owned guns and carried them on a daily basis.
In the municipal offices alone, three people
had mental breakdowns in as many years. When
I responded to the call "Can't print,"
there was a real chance that I might not
return.
You may well wonder why I risked my life
for a municipal paycheck when everyone knows
that I could have made more money out in
the real world. To be completely honest,
there were hidden benefits.
I didn't need to buy a coffee on the way
into work because every morning there was
at least one grateful user who hadn't been
able to login either because the power supply
in their PC died or they forgot the password
that they'd used every day for the last six
months.
When a police officer clocked me doing 60
in a school zone, he gave me a verbal warning
rather than a ticket since he had recently
needed to have an important file restored
from the backup tapes. I didn't even have
to make a big deal of it. He simply
realized that he might accidentally delete
another file and have to come begging.
When the water pump on my car went, the maintenance
garage supervisor got me one at cost and
installed it for nothing. He had needed
help setting up a free Internet email account.
My reclassification paperwork was approved
quicker than expected after the CFO had a
problem with the links in his budget files
ten minutes before an important meeting with
the Finance Committee.
It wasn't just that I helped people. I
learned things.
I removed adulterous email from
jammed printers,
fixed the footer in confidential
letters,
added bulleted indents to resumes,
and formatted
the cash deposit spreadsheets.
I was everywhere and nowhere. I had
keys to police substations, access to every
room that had a network jack, and the password
of every user who needed a printer added
and tested while they were out of the office.
The perks stopped being enough. The
weight of carrying 350 users was becoming
excessive, and I decided that I wanted out. Since
I couldn't save a dime on my salary, I needed
a stake to tide me over before I could quit.
I started to develop a plan.
From a letter to her brother which was printing
outside the margins, I knew that Stacy at
the Treasurer's Office was recently divorced
and desperately looking for a partner who
could help with the household bills. I
also knew from my time in the office that
Stacy was the person who made the trips to
the bank to make the daily deposits.
You might be surprised at how many people
come in off the street with cash in hand.
They are buying bus passes, paying parking
tickets, settling overdue water and sewer
bills. They are mailed statements, are
asked to pay by charge card, and still they
face the local parking situation to come
to the window with cash for excise, real
estate, and personal property taxes.
Since Stacy already had means and opportunity,
I needed to give her an overwhelming motive
to disappear with a day's cash. After
all, she probably only had twenty years left
before she could retire with eighty percent.
While I had to provide the motivation, I
couldn't afford to be the motivation. I
had no interest in doing time for the crime,
nor spending my free hours with someone who
thought that listening to old people complain
about having to pay their real estate taxes
was a meaningful career.
I needed to create someone who would give
Stacy reason to act, a love interest perhaps.
Opening a free Internet email account under
the name Roger Steele, I subscribed to a
list server for get-rich-quick schemes. Using
the name ManOfSteele, I started spending
time in the singles chat rooms though I wasn't
sure if that could be discovered during a
police investigation.
When the calendar above Stacy's desk told
me that she had a dentist appointment the
next morning, I sent a torrid email to her
account at work from Roger after she had
left for the day but before the daily backups
ran.
The next morning I logged in with her password
(she had needed a modem installed) and replied
to Roger's email, saying that she was close
to taking the day's receipts and meeting
him at the cottage. Then I deleted Roger's
email and Stacy's copy of her reply.
His mail to her would be on the backup, and
her mail to him would be on record with his
email provider. While I knew that most
of the detective squad couldn't find their
way out of a dialogue box, I hoped that they
were competent at their jobs.
Then I waited for a rainy day, holding my
breath and biting my tongue.
I explained to users that they couldn't enter
the words "Didn't say" in the telephone
number field, demonstrated for the millionth
time how to reset a print server, tried not
to answer their question with my initial
thought: "If you don't know what
you did when you're the one who did it, how
do you expect me to know when I wasn't even
here?"
The few times I was in the Treasurer's Office
and Stacy wasn't at her desk, I sent a quick
email to Roger telling him that we would
be together soon. She was just waiting
for the right deposit. I deleted her
copy of the message and told anyone who asked
that I had been working on her network settings
or trying to improve her PC performance.
Thursday morning drizzled, and then the afternoon
developed into a torrential downpour. The
time was right.
Stacy walked the deposit to the
bank about
three o'clock which was lucky
as that was
also the time that the shifts
changed at
the police department. While
I drove
up alongside Stacy and offered
her a lift,
most of the police officers were
either gathered
in the Roll Call room waiting
to go out or
parked behind a store trying
to finish up
their paperwork so that they
could leave
for the day.
Stacy folded up her dripping umbrella and
entered my car with a smile. "Leaving
early today?"
"No, I'm on my way to Fire Headquarters.
They're having problems accessing the Public
Safety system."
As the bank wasn't more than
a few blocks
away, I had to act quickly, pulling
the plastic
bag tightly over her head and
hanging on
for dear life. The rain-pelted
windows
kept anyone outside from seeing
what was
happening inside, and eventually
she stopped
struggling.
I headed for the swamp on the other side
of the tracks, knowing that I needed to be
quick because in fact I did need to go to
Fire Headquarters and they were certain to
notice the time that I arrived.
As the swamp had once been a nice lake, there
was a road that ran around it. As it
was no longer a nice lake, the road was usually
deserted and I had no problems finding a
place to pull over. Making sure that no one
was coming around the corner, I opened the
passenger door and dragged Stacy through
some underbrush before reaching the edge
of the water.
As I dumped her body into the swamp, I looked
up to see the Conservation Commissioner standing
not a hundred yards from me, staring at me
from under his green umbrella. Of all
the people who had to catch me disposing
of the body, it had to be the user whose
soundcard I had just disabled because it
was conflicting with his other devices.
There are newspapers available in jail, and
I've been following the case against the
Commissioner with some satisfaction. It
seems that he had been testing the water
only after a rain so that the pollution counts
were lower this year, something that would
look good in the Annual Report which just
happened to appear around the time he planned
to announce his run for State office.
Unfortunately, there are also computers in
jail. My cellmate passed on the nature
of my previous job, and now I'm rousted every
time a guard has trouble updating his home
page.
Sometimes I wonder if Stacy's replacement
was any better at correctly cutting and pasting
than she was.
Over a hundred of Stephen D. Rogers stories
and poems have appeared in various publications
including BLUE MURDER MAGAZINE, ELLERY QUEEN'S
MYSTERY MAGAZINE, and MURDEROUS INTENT. Table of Contents
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