Vikas Sood's
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Introduction
I have been associated
with the IT Industry for the last 20 years. I have worked
with the leading IT companies in India and USA namely IBM, Sun
Microsystems Inc, SGI, Tivoli Systems, and Wipro Infotech in various
capacities and across geographies viz. India, USA, Europe, and Asia
Pacific.
Currently at IBM, I have been working in the capacity of Account
Manager / Program
Manager with the Global Delivery programs and projects. I have attained
proficiency at Management of IT offshore software delivery IT
engagements. I have the laurel of achieving highest customer
satisfaction ratings and rapid business growth for the enterprise. I
have a track
record of leading IT projects across several domains.
During my career, I have achieved exceptional success in managing
IT projects dealing with Computer Software, Hardware and Networking
projects from Business-Case formation thru Designing to Documentation
and Training. I have led 200+ teams of Software professionals, Quality
Control and Assurance professionals and documentation experts to
accomplish projects of software development, systems management,
networking, performance monitoring and benchmarking.
I have extensive experience in Customer Relationship Management as well
as vendor mangement. I
worked in the Technical Support teams of Silicon Graphics Inc and Wipro
Infotech Ltd in the capacity of Customer Support Manager. I have won
several Awards for excellence both in Pre-Sales and Post-Sales support.
Competencies
•
Organizational Growth and
Business Transformation
• Strategic Planning &
Management
• Client and Vendor
Relationship Management
• Contract Management,
Business Analysis
• Budgeting, Estimation and
Cost Management.
• Transition and
Transformation planning and deployment.
• Infrastructure Procurement
and Deployment
• Project Team – Recruitment
and Management
• Program Management
• Offshore-Onsite Delivery
Management
• Product Development and
Software Engineering.
• Software Design and
Development (SDLC).
• Maintenance and support of
technical solutions.
• High End Server Systems and
Network Integration.
• Best Practices
Identification and Implementation
• Process Management (CMMI
Level 5 implementation)
• Quality Assurance and
Control
• Standards Deployment
(ISO 9001:2000, SoX)
Certifications
* PMP certification,
* Six Sigma Green (DFSS)
* ISO 9001:2000 Lead Auditor.
Contact
:
VIKAS SOOD
H.No 200, First Floor,
Sector 14,
GURGAON,
Haryana, INDIA 122001
Phone : +91-124-4268866
Cellular : +91-9810185644
EMAIL: Vikas.Sood@live.com