Michelle M. Young

225 Willow Avenue #2, South San Francisco, California, 94080
Phone: (650)634-0461/(650)633-6566
E-mail: myoung@us.oracle.com
or michelle@myoung.com

SUMMARY OF
QUALIFICATIONS

Excellent organizational, written and verbal communication skills. Ability to work efficiently and accurately on multiple projects. Major strengths include the adeptness to prioritize and assign various tasks and responsibilities to other department members as a project coordinator. Experience in developing and conducting professional presentations. Well versed in Windows 3.0, 95, NT and 98. Proficient in Oracle Office including PowerPoint, Excel and Word. Extensive experience in HTML programming and web design using WebDB.

EXPERIENCE

Oracle Corporation
Partner Development Manager, Americas Alliances (August 1998- Present)
Manage accounts for partner community consiting of over 3,000 Oracle partners. Support partners with Oracle product licensing and contractual issues. Educate partners on current programs, services, product features, functions and compatibility. Assisted the director of Global Alliances Programs with rolling out the Oracle Partner Program. Developed methods and established the procedure for enrollment completion and product fulfillment. Worked directly with Alliances Sales Support, Worldwide Partnering Programs, and the Oracle Technology Network to implement procedure for the partner application and enrollment process. Developed presentations and instructed Oracle’s Value Added Distributors, numerous Oracle departments, and potential Oracle Partners on the Oracle Partner Program overview and application process.

Oracle Corporation
Web Design, Corporate Services (August 1997- Present)
Responsible for the Worldwide Corporate Services intranet web sites. Redesigned and authored site to ensure a more efficient system of communication for Oracle’s main information operations center. Accountable for overall coordination of all employees in the department who contribute to the internal web data. Responsible for instructing group members on various applications and skills within the department. Composed educational documents and manuals as well as developed presentations for monthly department meetings.

Life-Stat Ambulance Services, Inc.
Business Coordinator (May 1995 - January 1997)
Organized and set up main office by installing computers, fax machines, phones, and filing system. Installed software programs and set up billing system. Implemented and created plans to introduce new company into local market.

Main St. & Main, Friday's Corporation
Staff Trainer (March 1993 - April 1996)
Recognized during Regional General Manager's meeting as one of the top employees in the region for exemplifying company standards. Supervised training for new employees, conducted orientation and training seminars. Authored restaurant policies and procedures manual for all staff members.

EDUCATION

San Francisco State University, San Francisco, CA
Bachelor of Arts, Speech and Communication Studies, December 1996

Oracle University, Redwood Shores, CA
Advanced HTML and Web Design, Time Management, Global Orientation, 1998

An attractive and fully formatted hard copy version of this document including references is available upon request.