Unlimited Broadband Internet Access

tmnet streamyx is a broadband access service which provides 'always on' connection to the Internet with speed bandwidths from 384k up to 2Mb/s.

With the high-speed connectivity/ bandwidth, the service is ideal to support most broadband applications such as, web hosting, video streaming, e-commerce, distance learning and others.

Who will benefit most

• Residential customers with heavy Internet usage who have been using the net via 56kbps dial-up or ISDN.
• Small businesses that have been using analog dial Internet access but actually need higher bandwidth, but not at higher cost. For instance, SMEs, SOHOs and telecommuters that have different applications such as e-commerce, web hosting, distance learning, serious Internet surfing and etc.
• Large businesses that require Internet access with high business grade service to support mission critical applications like e-commerce, net-meetings, streaming audio/video, portal service, web hosting, and access to the company LAN for telecommuting employees, extranet for valued customers and business partners.

Service Area

The service will be available in selected locations as below: View Service Area

Equipment

Listed below are the equipments that are required for tmnet streamyx:

What customers need to provide:

• Telephone line - Telekom Malaysia direct fixed line only (for tmnet streamyx ADSL)
• AC Power supply for the tmnet streamyx modem
• Internal Wiring
• Hubs, Routers, Server (for Networking purposes)
• PC (with CD drive) + LAN Connection Card (NIC)
• DSL Modems (for without modem package)

What TM Net will provide (for with modem, Enterprise & Corporate package):

• Splitters
• Micro
• Filters
• DSL Modems

In order to work with DSL system, your PC needs the following minimum specifications:

A) For Windows OS Computers:

• Pentium 233 or equivalent processor
• Windows 98 and above
• 32 MB RAM
• 2.1GB hard disk capacity (30MB of free hard disk space)
• LAN connection card (NIC)*
• CD ROM Drive (for loading the modem software) *
• Note: To check whether your PC is equipped with a LAN connection card (NIC), you can either go to control panel/system/hardware/device manager and check the hardware listing or check the slots on your computer for a network card.

B) For Mac OS Computers:

• Power PC Macintosh with system 7.6.1 or later
• 32 Mb RAM
• 10 Mb free hard disk capacity,
• Ethernet port
• Mac OS X version 10.1.2 above only (At present lower versions are not supported)

Important Note:

• Customers must ensure that the basic equipment requirements are fulfilled before tmnet streamyx installation.

Requirements

Below are the basic requirements to subscribe for the tmnet streamyx service:

• The customer must be within 5km of the supporting tmnet streamyx TM exchange.
• The customer must have a direct copper connection through a Telekom Malaysia fixed line. This must link the premise to the TM exchange where the DSL is available.
• TM Home prepaid, Ezeephone, ISDN, hunting lines and the CDMA service do not support tmnet streamyx.
• Telephone lines served with fiber connections are supported at limited areas only.

Upon any application of the tmnet streamyx service, TM Net will check that all requirements are fulfilled before the service can be provided to the customer. The applicant of the tmnet streamyx must own a telephone line. If you do not have a copper telephone line, you need to apply for one first to enjoy the service. Below are the basic arrangements at a customer's premise:

tmnet streamyx ADSL

Connection at customer's premise is as below:

• Telephone Socket to POTS Splitter - RJ11
• POTS Splitter to Telephone set - RJ11
• POTS Splitter to RTU - RJ11
• RTU to Hub/Customer PC - RJ45

tmnet streamyx SDSL

Connection at customer's premise is as below: -

• Telephone Socket direct to RTU- RJ11
• RTU to Hub/Customer PC RJ 45

The arrangement is as follows since SDSL does not support voice.

tmnet streamyx wireless (available at selected area only)

Connection at customer's premise is as below:

• radio unit (CPE) to Hub/Customer PC RJ45

Technology

The technology which supports tmnet streamyx service is DSL. It stands for Digital Subscriber Line. DSL is the next generation of Internet access technology. A house or business with DSL has a data socket that looks like a phone socket. DSL is a direct connection to the Internet that is always on. Technology has basically enhanced the copper pair to enable data communication at rates of up to 2Mb/s.

The types of DSL technology chosen to support tmnet streamyx are ADSL, SDSL and GLite DSL. ADSL stands for Asymmetrical Digital Subscriber Line. It allows you to simultaneously access the net and use the phone or fax (at the same time). GLite DSL is similar to ADSL but has lesser speed capability than full rate ADSL.

SDSL stands for Symmetrical Digital Subscriber Line. The different between ADSL and SDSL is SDSL offers the customer symmetric bandwidth upstream and downstream to a customer (eg. 1.5Mb/s SDSL Streamyx packages offers the customer 1.5Mb/s downstream speed as well as 1.5Mb/s upstream speed). Technologically, SDSL does not allow voice/fax (PSTN) over the same copper.

An ADSL system basically consists of two parts i.e. the Central Office (CO) which is located at the exchange building and the other, Remote Termination Unit (RTU) at subscriber's premise. The Central Office (CO) and Remote Terminal Unit (RTU) are connected via an existing pair of copper telephone lines. Diagram below shows the tmnet direct (ADSL) set up.

The Central Office (CO) for ADSL consists of two types of chassis. The first chassis is the ADSL unit for modem cards and control card while the second chassis is for the POTS (Plain Old Telephone Service) splitter. The Remote Terminal Unit (RTU) for ADSL also consists of POTS splitter and ADSL modem.

A significant advantage of ADSL is its ability to separate data traffic from voice communications via one pair of existing copper wire. The voice communication is split off from the data traffic by POTS splitter hence allowing uninterrupted telephony services even if the ADSL fails. The diagram above shows the ADSL whereby the voice communication is split and sent to the PSTN (Public Switched Telephone Network) while the data traffic is sent to the broadband network.

While in the SDSL network set-up (where it only supports data), there will be no network element of voice network (PSTN). The customer is connected directly into the broadband Network.