| Study 28 DEC 06 INTRO STOCK SYSTEM FLOW HDQ STRUCTUR UCM/SCM formats HANDLING SOP ULD OPN/SHIFT ULD Staff FAQ's E-Mail US AboutMe |
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| Now Its Your turn to go a head!. I had developed the Solution to your ULD Problems. Is n't it time you change to. Manager ULD central Control |
| ULD's (Unit Load Devices) |
| ULD's (Pallets , Pallet Net & Containers) are very costly piece of equipments, involves a huge revenue on its Procurement, Repair and Automation. Containers (LD3) costs PKR 45,000 & Pallets (PLT) costs PKR 33,000 (apx). PIA's PHS Division Procures (LD3) and Cargo Division Procures Pallets; while Repairing of ULD's & assembly of LD3's is carried out through TGS Division at following rates: Repairing LD3 @ PKR 815, Assembly LD3 @ PKR 600, Repairing PLT @ PKR 400. Excluding repairing materials. |
| Globally ULD's are being Controlled by Cargo Division. In PIA since 1980 ULD's are being Controlled by PHS, has yet no VISION about ULD Management System & its working. PHS had never given importance to this Section due unawareness about ULD activities, They seen working temprarily rather on permanant basis, using short cuts & adhoc izm, they only, wokeup when an incident occures or stations hides their mistakes vowing for shortage of ULDs. They use this Section, particularly Local JIAP Management , to deply Officer /Staff they are displeased from & detached when became pleased; So no one took interest when deplyed here Surprisingly!... yet those 5 officers merged from Cargo (in 1980) for ULD functions are working & near to retire/ medically unfit . Rregret despite reminders New peoples are not being brought here for future work. Only I.T Versant MBA's are the initial Requirement to carryout ULD Academic Functions in Daily Day (as Controllers) & in Shift's as Incharge. |
| Memon's ULD Awareness Program |
| (a) Non Availability of ULD's as per actual requirement. (b) Stockpiling & improper Circulation. (c) Timely Non return from Cargo Units particularly utilized for Freighter Operation, Mango Operation, General Cargo. (d) Remaind Stuck with Cargo Units & Consignees and never been returned for inventory update. (e) Lost or damage by mishandling & uplift with Forklifter. |
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| Engr.A. Razzaque Memon Manager ULD Central Control MCS(IT) - BE (Electronics) P.E (PEC) - B.A (Hum) Cerified Quality Manager CILT - Pakistan |
| ULD Problem Reasons |
| ULD MANAGEMENT SYSTEM Only I .T Versant MBA's are Required for Replacement to ensure Smooth ULD Handling |
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| Capt. Muhammad Aijaz Haroon Managing Director Pakistan International Airlines |
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| All Station Manager's (including SM JIAP) to understand, ULD's are Expensive PK Asset ,should Not be mishandled. |
| Memo's ULD Awareness Program |
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| Last Update: 21 JAN 2009 |
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| Suhail Anwar Sr. PSO (PHS) Automation / FIELD Coordinator |
| Sabir Baloch Sr. PSO (PHS) Record Keeper |
| Free ON-LINE Training |
| 38 W/B Station's Allocation 24 W/B Fleet Configuration Hajj / Fruit Season Requirent Designated Crew(28) BZ+(85) LD3s Total Requirement |
| NETWORK ULD REQUIREMENT |
| 01 02 03 04 |
| S# |
| 873 - 870 242 - 122 200 - 200 103 - 000 1418 - 1192 |
| AKE - PAJ |
| > |
| AKE & PAJ SERIES IN HAND |
| CONTAINERS AKE1911-3126PK (1197) B4 2005 AKE31217-3226PK -(100) Y 2005 AKE3227-3706PK (480) Y 06/07 AKE3707-4031PK (325)- T 2102 PALLETS PAJ1561-3829PK (1448) B4-2005 PAJ3830-4029PK (200) - Y 2005 PAJ4030-4169PK (140) Y- 06/07 PAJ4170-4369PK (200) T - 1988 Total Containers = 2102 Total Pallets Av = 1988 |
| In December 1977 PIA became signatory to IATA Multilateral ULD Control Agreement to safeguard PK Assests. In order to achieve this objective all instructions issued from HEAD OFFICE in the past have been consolidated as Plicies & recommended procedures in the form of ULD CONTROL MANUAL for your ready reference. Please make sure you go through the contents to keep yourself abreast with the latest handling procedures. |
| To stress the importance of ULDs, a ULD CENTRAL CONTROL at Karachi has already started Functioning & Monitoring the movements of units throughout the NETWORK. The staff positioned at stations very closely monitors the movement of units. This action will ensure that PK units are LOST or taken away by other users without first signing a Control Receipt. It is important for our Station Managers, Cargo Managers, cargo Terminal Managers & Field Staff to know: (a) Where are Our Units? (b) Which Carrier has them (c) How long they been out of PIA System? (d) Is PIA assured of getting compensation in the form of DEMMURAGE? DULY SIGNED & APPROVED BY (e) Is PIA assured of getting payment if PK units are not returned. (M. NAWAZ TIWANA EX-DCS / MD PIAC) I trust this Manual will be properly used by all our stations & Staff Concerned. |
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| ULD C.C Field Staff Responsiblefor provision of Damaged ULDs to TGS Work Shop, ULD store setting, Retrival of Repaired ULDs from TGS, Building of PLT stacks for needy stations- Amir Bux baloch- FLd Asstt |
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| Mahmood Hussain Sr. PSO Incharge ULD Cell shift - C JIAP |
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| Ismail Bajwa PSO Incharge No. 2 ULD Cell shift - B JIAP |
| Director Airport Services REF: MRO/ULD/05/696 Dated 05 May 2005 OFFICE INSTRUCTIONS |
| Effective immediately, ULD Control Section, JIAP is put under direct functional/ administrative control of General Manager (Passenger Services) through Manager Ramp Operations. Following Officers/staff will man this section and will be fully responsible for all ULD movement. 1. Mr. Abdul Razzaque Memon, P-46018 AMPS Incharge ULD Section 2. Mr. S. Zia Ahmed, P-36472 PSO Field Coordinator 3. Mr. Suhail Anwar, P-32508 PSO Automation Coordinator 4. Mr. Fariduddin, P-41657 PSO Inventory Controller 5. Mr. S. Jamal Akbar, P-40619 PSO Inventory Controller 6. Mr. S.M. Ali Mehdi, P-35692 PSO Inventory Controller 7. Mr. Nihal Akhtatr, P-58090 PSA Field assistant. All Rotating Shifts will Continue sending 02 PSO's / PSA's & 04 Literate Baggage Attendants for ULD Shifts (Round-The-Clock) to [provide ULD Coverage to All the Departing / Arriving Flights. SSM's Will ensure that Such staff have some ULD Background / Knowledge, while detailing for this duty. Station Manager, PIA JIAP is directed to release above officers from shifts immediately and direct them to report ULD Section, if Not already detached. Distribution: Col.(R) Ahsan Siddique Director Airport Services |
| GM (PHS), MRO, SM JIAP, Admin Manager (ASD) H.O, PO(Traffic)JIAP, All Concern |
| MESSAGE TO ALL CARGO MANAGERS AT PK NETWORK |
| Cargo Managers at PK Network are borrowing Other Airline ULDs without ULD Central Control Conscent which is a SOP Violation, accordingly a huge demmurage charges on IATA List-1 due timely non return of OAL ULDs to that carrier. Vide GM Cargo Letter No. CGO/OPS/03/05/578 dated 14 JUL 2005 & Pakistan Cargo services (PVT) Ltd Letter No. PCS/SKT/2005/7942 dated 7 JUL 2005, PIA had bee paying a very huge demmurage charges in the following years: Year 2001 USD 25,000.00(apx) - Year 2002 USD 54,000.00(apx), Year 2003 USD 92,000.00(apx) - Year 2004 USD 287,000.009, Year 2005 USD 159,000.00 up to JUL.- Moreover Other Airlines like LX(Swiss Air), CO (Continental), AF (Air France), LH (Lufthansa) had been claiming a huge amount from PIA in USD as demmurage charges while their own shipments had been transported on PK Flights on TRM & they had been receiving their ULDs on same or next day. Following are the Example with Invoice No.s: LX (Swiss Air) in years 2004-2005) claimed USD 238998, 16366, 552, 43262, 33438, 3982, 134793, 39843, 6840, 19400, 3928 agains Invoice # 265662, 04032469, 259513, 261324, 263004, 263176, 26317, 263092, 263175, 266941 respectively. These Shipments were transfered EX-JFK, DXB, JED & KHI.- AF(Air France) claimed USD 4500 against invoice # 04082165 - CO (Continental) claimed USD 7200 against invoice#'s 4047396, from JFK to JFK. - LH (Lufthansa) claimed USD 1510, 7200, 14590, 3469, 1980, 2765, 3600, 2700, 2700(ex-DXB) against invoice #'s 00016, 00025, 0036, 000431, 90037362, 00182, 00137, 00167, 00146 respectively. To avoid claiming any demmurage charges please ensure borrowed ULDs are immediately return to Carrier. |
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| Avoid using Forklifter >> (Mishandling LD3s)>>> |
| SOP / WORK INSTRUCTION FOR ULD CELLs ( ULD Shif'ts working at KHI - ISB - LHE - PEW ) |
| 01. Physcal Handing Over /taking over of ULD office / Store Charge through Shift LOG Book 02. Request SSM/DSM Ramp/Duty allocator for approved staff strength if PSO/PSA/Loaders on Leave/ABS 03. Sorting/Reading of INBOUND/OUTBOUD UCMs plus ULD Related messages & Action upon. 04. Planning, retrieval/Feeding of ULDs to/from 33 (Intn'l) & 06 (Dom) Wide Body Stations. 5. Telephone/Telex/E-mail communications with 39 Network Wide Body Stations to release Stockpiled ULDs 06. Flashing of UCMs of all inbound (ARR) & Outboud (DEP) PK Flights. 7. Coordination with Trim Desk/ Cargo, for Planning, building, & provision of Empty ULDs for IDS/DBS etc 8. Visiting IBS/DBS, ULD Store, Apron, Cargo, Engg. store for collection of Scattered Empty/Damage ULDs 09. Ensure Damaged ULds are collected from all areas & forwarded to KHI for necesary repair. 10. Removal of excess ULds from all areas & storing in safe custody. 11. Building of Stack of Pallets for needy stations. 12. Coverage to Foreign flights on guidance & coordination with Foreign handling Unit working in shifts. |
| ON JOB TRAINING (OJT) |
| The objective of ULD C.C is to accurately record the movements of all ULDs to facilitate the most efficient utilization of these expensive pieces of devices. Manager ULD Central Control has to plan, control, monitor & correct the system & enfore Network station to send formated telex message over the SITA Type B network to update their own stations inventory. As per IATA/PIA Mutual ULD Management & control agreement 1977, PIA must establish a Head Office Unit so Called ULD Central Control to do above assignments through SITA ULD Management system located at the SITA London Data Processing Centre in Isleworth, near heathrow Airport. It is a multi hosting system with pseudo code QIFMPK. PIA ULD Central Control comprising 0n 04 Pakbase ULD Cells (KO's) at KHI - ISB - LHE & PEW. ULD Cells are Admininstratively under Station Managers KHI-ISB-LHE & PEW & functionally under Manager ULD Central Control. SSMs/DSMs Ramps working in shifts at all airports are responsible to provide round-the-clock coverage to all needy stations {PK Network} & to ensure smooth ULD operation. |
| ULD CENTRAL CONTROL FUNCTIONS |
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| PSA- Farhan Ashraf, Assisting Inchrge ULD Shift - C JIAP |
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| <<<<--------------- For Round the Clock Coverage Incharge ULD Shift - C Mehmood Hassan JIAP is Monitoring PK Network |
| Hazards Related to ULD |
| Organizational Process |
| Work Place Condition |
| Latent Conditions |
| Active Failure |
| Defences |
| Remarks |
| Planning, Monitoring, Control, Correcting System & Resources Support (Man/Machine) |
| Induction of IT Versant MBA's in Central Control & Incharges in shifts, On Job Trainings |
| No ULD Vision to PHS, Under Staffing, No IT Support, detachment of trained people |
| Involvement of inexperienced & unnecesarly herdeles due no job knowledge. |
| Only Operational understang to PHS people at all level, Do not want to understand, doing short term unprofessional decisions to pleased Top Management |
| Traditinally only MD PIA's direct involvement will bring betterment. (Like All past MD's) |
| RISK CONTROL / MITIGATION LOG |
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| Risk References |
| Generic Hazards |
| Risk(s) Descriptions |
| Current Measures to Reduce Risk(s) & Risk Index (a) |
| Further Actions to Reduce Risk(s) & Resulting Risk Index (b) |
| Responsibilities |
| ULD/01 |
| Reduction of ability to perform ULD functions RISK INDEX (a) 3A (b) 1A RISK TOLERABILITY (a) Unacceptable under the existing Circum stances |
| Planning Vision About UMS Evaluation OJT/Class Trainings IT Support |
| Weekly ULD Status by the Manager ULD Central Control to All Station manager for advance planning & avoiding over accumulation of ULDs. Time to time online understanding to PK Network. Repeat understanding to SM JIAP's & entire team, due rapid changes to understand ULD operation / ULD Management & Evaluate/support.. JIAP Officers / Staff are trained by ULD Central Control. 02 AVIVA Software are installed, 02 More are the Minimum Requirement. |
| MRO/MPH to ensure same is strictly complied by Stations. Manager Training & Development plan Schedule trainings & OJT for all level PHS People. KK's /MRO / MPH / MFH to understand ULD Management system & involve Manager ULD CC for any ULD related issue. SM JIAP /SSMs / DSM Ramps MRO/MPH & Manager Training & Development to ensure all PHS staff are madatory trained. IT Support JIAP/ Manager IT Support & Network / MRO |
| GM PHS / Director ASD GM PHS / GM Cargo / DAS/DM GM PHS / Director ASD GM PHS / Director ASD GM IT Support & Network / Director IT |
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| <<<<--------------- For Round the Clock Coverage to PK Network, by JIAP Shift A & D-ULD Team. B/A Shahid- PSS Nasir baloch & sr. PSO M. Zaheer |
| ULD/02 |
| Shortage of required Resources |
| Manpower, equipment, Support. |
| Constant efforts in process to seek support |
| SM /SSM JIAP /MRO to ensure availability. |
| GM PHS / Director ASD. |
| ULD/03 |
| ULDs Damage & Repair |
| Mishandling & Non Standarised repair. |
| PHS & Carogo & TGS & All Monitoring teams MIS, CQA, FLT Safety QMaintenace are notified |
| MRO / Manager maintenance TGS to Ensure Repairing as per FAA/SAFA/IOSA etc Standards. |
| GM PHS GM Cargo / Director ASD. |
| ULD/04 |
| LOSS OF ULDs, |
| Stations Inventory |
| Network Stations are notified for formated & timely UCM's / SCM's. |
| Manager's/Station Manager's / agents. |
| GM PHS / GM Cargo Director ASD. |
| ULD/05 |
| Injuries to Field staff |
| Old Equipment, understaffing, No rest. |
| SM JIAP/MRS/SSMs/ MFH & DSM Ramps are sought attentions. |
| Manger Project /SM JIAP, SSM/ DSM Ramp & Manager Foreign Handling |
| GM PHS / Director ASD. Safety Department |
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| ULD TEAM (Daily Day) AT ULD Cell's > ISB - LHE & PEW (SM's will notify if any change. Deputed Incharge must be atleast of PG-VI/VII |
| (a) Islamabad Mr. Ali But (Incharge) Mr. Aslam (Assistant) Shift's : Shift (A) Mr. Zeeshan (Along with One Assistant +03 Loaders.) Shift (B) Mr. Asif Abbasi (Along with One assistant + 03 Loaders) Shift (C) Mr. Abdul Mateen (Mr. Tanweer/Aassistant + 03 Loaders) Shift (D) Mr. Amir Mashood (Along with one Assistant + 03 Loaders) (b) Lahore Mr. Moonis Naqvi (Incharge) Mr. Qazi Qamar (assistant) shift's : Yet Not known (No response) (c) Peshawar Mr. Irfan (Incharge) Mr. Alam Zeb Shift's: Yet not knon. |
| (A) IMBALANCE (B) MAINTENANCE (C) WEIGHT (D) PEAK SEASON (E) PRODUCT |
| (a) Structure (b) Material Composition (c) Durability (d) Collapsibility (e) Pricing |
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| A Team of I .T Versant Experts ( Central Control office) S.M Ali Mehdi - S. Jamal Akbar (Sr. PSO's PHS) - Nadeem Durani Shift - D Incharge |
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