RESUME :IP NETWORK ENGINEER- LAN WAN ANALYST
UMAR F.SHAIKH MCSE.CCNA
Tel:(416) 425-9359-TORONTO CANADA mailto:ufshaikh@hotmail.com
 | An IP Data Network Systems Engineer with 7 years experience in the provision of Technical & Analytical Operations & Infrastructure support of Large & Medium Campus Networks environments. |
| Plan Presentation and other Interpersonal skills Allied to my strong Technical background. |
| Strong Technical knowledge of CISCO IOS/ Nortel CLI & hands on experience on in Designing, Configuring Supporting as well as Installations of Cisco & Nortel's Core,Distributions & Access Routers,Layer 3 Backbone & Layer 2 Switches such as Cisco Routers, 7500,4000, 3600,2600 & 800, Layer 3 6500 & 5000 Backbone Switches. as well as Nortel/Bay L3 Switches & Routers i.e.Accelar1200,Passport 8600,8100,BCN,BN.ARN,& 450/350 Switches. |
| Configured Routing protocols i.e. TCP/IP, UDP,IPX/SPX,OSPF,EIGRP, BGP, RIP,SNMP, SNA,DLSW.ARP& FTP etc. |
| Configured in Switching Vlan Trunking, Spanning Tree,HSRP, ISL,CDP,IGMP/CGMP L3 MLS/RSM/MSFC etc. |
| Strong working hands on Supporting RAS T1,T3 /DS3,ISDN PRI/BRI,Encapsulations Frame Relays& PPP,HDLC. |
| Configured Security Protocols i.e.IPSEC, NAT,IKE,LYR2,TACACS,PKI,CRYPTO,PAP/CHAP etc. |
| Good Working knowledge of Cisco PIX & Checkpoint Firewalls and Internet security. |
| In-depth Technical knowledge SNMP/MIBS HP Open View 6./ ITO, as well as other Network management tools i.e.Cisco Works2000, IBM Netview 6. Bay /Nortel's Optivity13, Devise Manager13 & Site Manager 12 |
| Worked with Media Fiber/Gig 1000FX Multi/Single mode LX& SX as well as 10/100BaseT Fast Ethernet networks |
| Provided Tier1, 2 & 3 Technical Support/ Took calls from Help desk/Remedy PMTS/CMTS. Resolved issues in mixed clients Environment. Created Remedy CMTS & Due diligence Analysis Reports for management reviews. |
| Excellent knowledge of WIN NT, WIN 2000,hands on Administration & Installations of NT4 /2000 in the large Enterprise Servers in the Centralized Server Farms Environments. as well Configuration and Monitoring of DNS, DHCP & WINS activities. |
| Intermediate Administration of Unix Servers. worked with 450 Enterprise Sun Servers v 5.6 & 7 |
| My Certifications
includes CCNA, MCSE, & currently Preparing for CCNP exams, took Professional Training Certificates from
Newbridge/ Alcatel ATM Hardware Configuration, From
Hewlett Packard UNIX HP-UX11.0 Novell CNA 4.11 &Microsoft Exchange Server 5.5 and SQL 6.5 System Admin. |
OBJECTIVES:
Seeking a challenging position in a Network environment, where I
can contribute my knowledge
And utilize my analytical skills with the opportunity for
professional growth based upon performance.
PROFILE:
Experienced in Designing, Configuring, Implementing, Installing
and Supporting of Local Area and Wide Area in the Large/ Medium sizes of Campus Networks
environments.
EDUCATION & PROFESSIONAL CERTIFICATIONS:
PROFESSIONAL
TECHNICAL SKILLS:
My Technical skills includes good Working hands on following
Technologies:
CISCO
SYSTEMS:
Worked In the Large & Medium Campus Network environments,
configured, installed & Supported Cisco Core router 7500, MLS
Back bone Lyr3 Switches 6500, 5509 & 2948G, Supported MSFC,
PFC & RSM on Layer 3 Worked with Distribution Routers 4000
3640, Small office 2600 & 800 series Routers as well as Layer
2 1900,2900 & 3500 series Access Switches.
NORTEL
/ BAY NETWORKS:
Installed, configured & Supported Nortel/ Bay Networks
Routers Core BN/BCN Routers & Layer3 Switches i.e.Accelor
1200, Passport 8600, 8100, Distribution ASN Routers & Small
office ARN & AN Routers as well as Layer 2 Switches 5000
& 450 350 & Switches. While working the Large &
Medium Campus Network Environments.
NETWORK
MANAGEMENT/ MONITORING
Extensive working hands on Monitoring LAN WAN Campus Networks by
using NT & Unix base HP-Open View 6.10,Cisco Works2000, IBM Net View6 & Nortel's Optivity v 13, Bay
Site Manager6.1, Nortel Devise Manager13 Working hands to Monitor activities of IBM Mainframe & FEPS
by MVS/VTAM via Netview client & via Moss Console
TECHNICAL
SUPPORT / REMEDY: INCIDENT & CHANGE MANAGEMENT:
Provided Tier1, 2 & 3 Technical Support/ Took calls from Help
desk/ Resolved Remedy Incident Management Tickets. Troubleshhoted issues in the Mixed clients Environment, resolved
them
based upon SLAs & on in time Best efforts .Created Group Activities Reports on Remedy 5.
ATM
SWITCHING & WIRELESS INTERNET:
Trained & worked with the NEWBRIDGE ATM 36070 Switches
Configured End to end VPI/VCI, Control Card DS3, ARIC Cards etc.
Worked at 7X24 NOC ISP environment, Supported Wireless Internet
Customers via ATM backbone.
IBM
MAINFRAMES, Front-End Processors & CNT,
Monitored activities of Remote IBM Mainframes,FEPS via Netview6
using MVS/VTAM CLI,& direct Moss Consol.
NETWORK
SECURITY & FIREWALLS:
Configured & Supported Cisco PIX firewall 2 & 520, worked
with Unix/NT based Checkpoint Firewall. Configured &Supported VPN, IP Sec Tunneling Encryption, IP Packet- filtering,
Inbound and Outbound Traffic. Access via TACACS.
MICROSOFT
NT 4/2000 SERVER ADMINISTRATION:
Administration Configuration & Installations of NT4 /2000
Servers as well as configuration of DNS, DHCP & WINS
UNIX
SUN SOLARIS 5.6 HP-UX11 & LINUX REDHAT 6:
Intermediate Systems Administration & Support of Unix Servers
Like Sun Solaris 5.6, Hp Ux11 & Linux 6.
NETWORK PROTOCOLS & CONNECTIVITY:
Configured Routing protocols i.e. TCP/IP, UDP,IPX/SPX,OSPF,EIGRP,
BGP, RIP,SNMP, SNA,DLSW.ARP& FTP etc.Configured in Switching
Vlan Trunking, Spanning Tree,HSRP, ISL,CDP,IGMP/CGMP L3
MLS/RSM/MSFC etc.Worked with Gig SX LX,10/100
INTER-PERSONNEL SKILLS
Proactive,
self-starter that thrives in a highly dynamic environment and
requires minimum supervision. Professional, Dynamic, Strong
interpersonal & outstanding Communications, strong verbal and
written skills. Highly energetic and enjoy working with people
good listener /communicator, Demonstrated Leadership with
effective communications.
CAPACITY
PLANNING & DOCUMENTATIONS:
Created
Documents defining capacity and performances of networking
devices developed Methodologies/ Analysis Involved in Budgeting,
Costing. Prepared Documents for Management to review Network
topology changes .Provided Standards & Procedures for the
Implementations of Projects to other team members.
TEAM COORDINATION:
At Unilever
coordinated & worked closely with other Bell Senior Network
Analysts /Architects & with various Project Managers, in the
efforts to accomplish multiple Team Infrastructure projects with
effective teamwork.
At Nortel Network Participated in the activities of Nortel s
Global Capacity Management Team.
At Esso imperial Oil represent Netops group in the weekly
Management CMTS/PMTS meetings.
CAREER
HISTORY:
IMPERIAL OIL LTD ESSO (Exxon Mobil Group)
Toronto Canada (Contract from August 2001- Nov2002)
Title: Network Operations LAN WAN support (Tier II & III)
| Support coast to
coast WAN IP and SNA Network, during Normal business
hours as well as being on Call.Support of IP and SNA Mission-critical time-critical
Network Problems. |
| Support &
Coordinated with other team members to implement
upgrades in the Layer3 Backbone Cisco MLS 6500 (MSFC/PFC) Adding new
Vlans/VTP for
segmentation, configuring OSPF,HSRP Optimization of Bandwidth, Traffic Shaping, Priority
Queuing, Route /Packet Filtering, Supporting VPNs, Configuration of IPSec Tunneling, NAT, TACACS, Access Lists etc. |
| Planning & Implementations of New Projects / New WAN Sites/expending Frame Relay Networks |
| Responsible for rolling Out routers & switches i.e.Nortel ASN/ARN & Cisco 2620.1900 for small WAN sites. |
| Dealt with BELL Canada, Cisco/ Nortel & SBC Support Techs while Troubleshooting Complex WAN Issues. |
| Responsible to
tracking all Bell WAN Circuits Maintenance work related
to all Eastern network Responsible to record and create Change management Tickets via Remedy 4.03 for all these maintenances Outages, request approval, contact sites and being point of contact related to all bell Maintenance work. |
| Using IBM Net view 6.10 to monitor FEPS & SNA Servers & SNA Network traffics via MVS/VTAM CLI. |
| Work with Vendors like SBC to get Hardware quotes and to be able to implement Redundancy and fail over. |
UNILEVER CANADA
Leading consumer & Food industry Giant i.e. LEVER PONDS,
LIPTON & BREYERS etc .
Toronto: ( Contract from Jan 2001- Aug2001 ) Title: LAN / WAN Network Admin :
| Responsible for Capacity planning, installation, configuration, maintenance, Performance monitoring and reliability of predominantly Mixed domain servers, clients, and services in a heterogeneous 24 X 7 enterprise WAN environment to established professional standards. |
| To Monitor Network Traffic Analysis by Using HP OPEN VIEW and NORTEL'S OPTIVITY. |
| Took an active Part in Implementation of Project of Upgrade/Configuration Backbone Layer 3 Accelar 1200 to Passport 8600 and on Layer 2 Passport 8100 from existing Bay Chassis 5000. |
| Configured & Installed Routers such as Cisco 4000,3640,2948G,2600 & 2900& 1900 Switches as well as Nortel ASN & ARN and 450 Bay Switches for remote sites. |
| As Wide Area Network Admin responsible for providing full Support /Troubleshooting for 22 Remote sites of Frame Relay and MAN/Extended LAN during business hours and as being weekly on Call 24x7 basis. |
| To Troubleshoot on site day to day desktop user related issues through Remedy Ticketing Systems. |
NORTEL
NETWORKS
Leading Fiber Optic and Telecom Industry
Giant
Corporate HQ -Brampton. Ontario: Contract: from June2000-
Dec-2000
Hp Open View Specialist Project: Implementation &
Optimization of HP Open View / ITO
| Responsible for Implementing Network Management Project HP Open View / ITO, |
| Number of responsibilities and wide variety of tasks of Pro-active Network Management, which includes Monitoring and Administration activities and Performances of 15 HP NNM Server Collection Stations which located in Nortel's Eastern Region Network operations. |
| Duties includes to Administer and Provided Technical Support & resolve their day today issues. Manage and Administer the Eastern Management Station, the Central monitoring stations which collects the updates from all Eastern Region 's Collection Stations through HP Open View running on Unix Sun Solaris 2.6 on Sun 450 Enterprise Servers. |
| Defined Standards and provide procedures for the Implementations of this Project to Team members. Participated in the activities of Nortel s Global Management Team and Global NNM Team. |
MAXLINK
COMMUNICATIONS INC
WIRELESS
ISP: INTERNET SERVICES
PROVIDER 145 King Street Toronto
Title:
Network Management Tech (from Jan -2000 -June 2000)-
| Responsibilities at
NOC 7X24Environment (Networking Operation Monitoring
Center) Duties as Technical Engineer at Main Central Network Operations Center to do variety of tasks mainly Performance monitoring, troubleshooting of Main Wireless BTS stations, Various Client 's CPE's Routers and NIUs etc activities & Wireless services, performance & reliability of Mixed technologies of Cisco /ALCATEL/ NT/Unix s in a heterogeneous 24 X 7 enterprise WAN Network environment. |
| On Site and Remote Wan Support for T1 WAN connections among 4 City's Wireless ISP Operation, Core Technologies been used are Cisco Routers 7500,3640,& at CPE sites Cisco 2611.Backbone Cisco Switches 5509 & 2924xetc, Pix Fire wall, ALCATEL Newbridge ATM switches 36070 for the Network based 24x7. |
|
Monitoring using HP Open view and ALCATEL Newbridge ATM
monitoring software46020other Technologies been used Sun
Solaris2.6, LINUX 6., Exchange5.5, NT4.etc. Take calls
from field Technicians, help to troubleshoot ATM switches
and CPE's, do change management, give them access to
ATM/BTS sites, open trouble tickets etc. Worked with Configuring ATM DS3, ARIC Card, & VPI/VCI on NEWBRIDGE ATM 36070 Switches. |
Chapters (www.Chapters.ca) Internet Web group
Leading Book Giant, 82 Peter Street Toronto Ontario M5V-2G5
Title : Operations Network Admin Jan -98 - Nov-99
| Provided 7/24 on-call
support for mission critical environment Administered DNS, DHCP & WINS on NT 4 based Compaq 8000 & 5000 Servers Monitor Servers Activities and their status by using COMPAQ Insight Manager. |
| Daily routine to
check Network traffic, Bandwidth and the performance
LAN's connectivity's Check Pix Firewall logs in 'Sys log file' and Telnet to see other Ethernet performances Deal with daily activities of Exchange 5.5, Mail Processing, and users related issues. To do and check three SQL 7 Database Servers and to do daily SQL backups etc. |
| To take Help desk
calls, Troubleshooting daily desktop users problems
Monitor Arc Serve Backups activities Daily Monitoring of Domains and individual Servers with Site Addressing Software. To provide complete Desktop Technical Support to Desktop users and troubleshoot their problems. |
|
Used UNIX and NT based HP Open view as a management
station along with Cisco works, Cisco view.Worked closely with vendors on purchasing and picking out
hardware. All WAN and LAN technologies. |
LOOK
COMMUNICATIONS INC (Look TV)
8250 Lawson Road Milton Ontario L9T-5C6(Leading Wireless Internet
& Satellite Cable TV Providers
Title: Systems Administrator from Oct. 97 -Dec-98
Duties & Responsibilities Includes to Administer Unix System
Activities/ Processes running on
HP-UNIX K9000 Servers, MICROSOFT SQL SERVER 6.5, NT4&
MICROSOFT EXCHANGE SERVER 5.5.
| To Managed MS SQL and
MS Exchange 5.5 Users accounts, NT server 4 Users, Global
& Local groups accounts and their Network Groups, Permissions, SQL Databases, and dB objects. Created SQL Databases & Database devises, worked with expending & shrinking the Data. Used various SQL Store Procedures, Transaction Logs, Tables & Indexes & Command lines Backup & Restore System & User Databases & Transaction Logs. Transferred data by using Bcp Troubleshooted day to day NT Servers and WINS , DHCP and DNS related Issues |
| To do Daily SQL uploads and download the Reports from HP UNIX K 9000 Machine via MS Access. Responsible for LAN/WAN connectivity design, implementation and support, To set up new network Servers and services including new user accounts. To assign access rights and to manage security. Designed, Installed & Implemented Ms Exchange server 5.5 on LAN, used connectors, X-400, IMS Site connectors and Dynamic RAS via Protocols X.25 & TCP/IP, TP4, IPX, & NetBEUI Created login Recipients. worked with protocols such as LDAP POP3, IMAP4 etc. Professional References are available upon request |
electronic mail address
ufshaikh@hotmail.com