“A systematic approach to identifying and eliminating waste (non-value-added activities) through continuous improvement by flowing the product at the pull of the customer in pursuit of perfection”

-- The MEP Lean Network

Value Added

    Any activity that increases the market form or function of the product or service.  (These are things the customer is willing to pay for.)

Non-Value Added

 Any activity that does not add market form or function or is not necessary.  (These activities should be eliminated, simplified, reduced or integrated.)

Back