B.S. degree in Business Administration with an emphasis in Telecommunications
Management, December 2006, GPA:3.36
CSU East Bay – Hayward, California
Courses: Course work includes Telecommunication Analysis and Management, Fundamentals of Business Programming, Object-Oriented Programming for Business, Client/Server Programming, Network Operating Systems
Certificate of completion in Professional Series in Database Management
Systems and Oracle for Database Administrators, December 2000
UC Berkeley Extension - Berkeley, California
Courses: Course work includes SQL and Oracle Database Management
A.A. degree Business Administration, June 2004
College of San Mateo - San Mateo, California
Courses: JAVA, HTML, Business Systems, Business Law, Word, Excel and Access
Sales Representative
ServePath – San Francisco, California
June 2006 – April 2007
Grow ServePath’s client base through outbound / inbound calls, online chat, and e-mail.
Develop on-going relationships with perspective clients, being involved with technical recommendations to complete a sale or upgrades in services. There is heavy use of
Microsoft Office products and Salseforce.
Support Engineer
Hurricane Electric – Fremont, California
March 2006 – May 2006
Perform remote hands services for customers. Answer technical questions regarding Hurricane Electric’s services, work with network engineers diagnosing network issues.
Sales
Fry's Electronics – Palo Alto, California
June 2003 – November 2005
I worked as a part-time salesperson of digital cameras and camcorders, interact with customers, answer questions, and provide solutions to their photographic needs.
Operations Manager
International Business Consultant Services Corp. - San Jose, California
September 2000 - December 2001
At IBCS Corp. I managed a staff of 8 Solaris administrators. My duties include working
with my staff performing hardware/software installations, troubleshooting problems in a Solaris 2.6/2.7 environment, network problem determination and or resolution. I was involved in vendor interaction and negotiations, office and personnel management. My training included Solaris administration and SAN environments.
Computer Operator
Sequoia Hospital - Redwood City, California
November 1996 - December 2000
At Sequoia my duties included operation of two HP 9000 HP-UNIX systems running a
proprietary HBO OS, help desk customer support in a Windows environment and system administration duties on Netware 3.12 servers. Performed file backups, printing reports, and maintenance of peripheral devices.
Software Engineer part-time trainee
Pacific Telematics - San Mateo, California
November 1997 - June 1999
At Pacific Telematics I had a variety of duties which include updating COBOL programs, configuring and tracking the status of our customers PBX polling devices.