Room for Rant

Take everything here with a grain of salt :-)


Here are some things to think about.

There are some people out there who just don't listen. They don't get it and ignore people who do get it and try to tell them they're wrong. I recently started working at a fast food place, Dairy Queen (I'm poor and desperate, ok). On my first day there i noticed that there were these strange metal grates over top of the garbage cans. I thought they were stupid and unnecessary because cups and things got caught in them. My boss explained that they were there to make sure that people didn't throw the trays in the garbage can. I was shocked. I couldn't believe that someone would be stupid enough to throw out a tray, something that obviously wasn't garbage. Yesterday as I was emptying the garbage cans I saw a tray on top of the grate on one can. I never believed it until I saw it. My point is not about the trays it's about how some people can really be *that* stupid. It's sad really. Albert Einstein once said "There are two things in life that are infinite: the universe and human stupidity, and I'm not sure about the first one." The other day a lady came in to purchase an ice cream cake. She asked if it would be ok in the car for a little while on her trip home. I asked her how long was "a little while." She told me an hour or two. I just looked at her. "It's ice cream," I told her, "It'll melt before you get there." "But it's cold outside, it'll be ok if I put it in the trunk." "I don't think your trunk is sub-zero ma'am, it will melt." She didn't get it. A few weeks ago a woman came in and ordered some cheeseburgers and things and asked for a recipt. A little while later she returned to the counter and had a question about her bill. She showed me on the bill where it was rung in
1 hamburger 1.99
slice cheese .30
I asked her what the problem was. She told me she was being charged extra for the cheese on her cheeseburger. I told her that the bill was correct and that she wasn't being charged extra for anything; she asked for a cheeseburger, she paid for a cheeseburger, she got a cheeseburger, and thats how we ring in a cheeseburger. She didn't get it. I told her we have two different ways of ringing in the same thing. To ring in a hamburger we press the hamburger button. To ring in a cheeseburger we can either press the cheeseburger button or press the hamburger button and then the slice cheese button. Both ways end up with the exact same item, both ways cost exactly the same thing, it's just two different ways of ringing in the same item. She still didn't get it and insisted she paid extra for something. I sent her to my manager because I hadn't the patience for ignorance that day.

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In Quebec a 14 year old boy was stabbed in the shoulder for his pokemon cards. Now people are accusing the makers of the cards for causing the violence. This a absolutely preposterous. How can little pieces of cardboard cause violence? People are just looking for a scapegoat to blame the fact that children toady are more violent than ever. Years ago it was Ninja Turtles, then Power Rangers, Pogs. After pokemon came Digimon and now it's Yu-Gi-Oh... soon it will be something else. The thing that parents refuse to accept is the fact that the violence was there long before any of these fads were around. It will continue to be around after the parents blame it all on the next fad to come along. Stop blaming the children's games and start looking at the children.

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Ok, ok, I have another dumb customer experience from work. I was in the drive thru and a lady asked me what kinds of blizzard flavours we have. It was a very busy friday night and I let her know we had about 50 some odd different flavours. I didn't feel that I had the time to list off the flavours as it was a busy night and it would take me an extra 5 minutes to list them all, 25% of them are discontinued anyway, so I told her there's a list of some of them on the menu board underneath the picture of the blizzard. She told me that she was going to come up to the window. So she gets up to the window and proceeds to get irate that I didn't list off all the blizzard flavours for her. I was kinda stunned at that point. I explained that I didn't think she had the time or the patience to sit there forever listening to me rattle off all the blizzard flavours, especially since I told her where there was a list of some of the most popular flavours. She told me that we should have a list of *all* the flavours on the menu board. Then she told me that she was parking the car and coming inside. She comes inside and asks to speak to the manager. While waiting for the manager I informed her that the reason we don't have *all* our blizzard flavours listed is because we don't have enough room on our menu board to fit them all. If we did, the menu board would have to be larger than the back of the building. It physically wasn't possible to list them all, especially since 25% of them are discontinued but we still make them on request. She told my manager that I was rude, that I should have listed all the flavours when asked, that I *made* her pull up to the window, then I *made* her park her car and come inside. She still insisted that we list all our blizzard flavours. I just can't believe that some people don't listen to reason. We don't have to list all blizzard flavours, we aren't required to because there are simply too many, plus some are discontinued but we still make them. The only blizzards we are required to list are the ten most popular and any other ones that will fit in the space alloted for blizzard flavours.
There are just no pleasing some people, I bet that if I had listed them all off I would have pissed her off that I rambled off flavours she didn't want for 10 minutes, also I would have pissed off the guy behind her too for taking so long.


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