Richard VUONG - Engineer in Network and Computer Science

Since December 2000		Accenture European Cable-operator, French subsidiary, France. Triple Play. Configuration of the Account Receivable - collections, journaling and reporting - KENAN Arbor/BP. Specifications, detailed design, implementation, delivery and production support.
August to November 2000		Accenture European Cable-operator, Swedish subsidiary, Stockholm, Sweden. Telephony Project. Configuration of the billing system for telephony, KENAN Arbor/BP and the implementation of an interface with the Customer Care system Clarify. Specifications. Configuration. Parametrization of the products defined by Marketing.
July 2000		Accenture European Cable-operator, Dutch subsidiary, Amsterdam, Pays-Bas. Specifications of an application to create products in Arbor/BP and Clarify. Customer Care definition. (Clarify, Arbor, Oracle).
Sep.98 to June 2000		Accenture Pan-European Joint-venture provider of corporate telecommunications services, Amsterdam, Netherlands. Configuration of the billing system KENAN Arbor/BP and implementation of many customised interfaces. In charge of the reporting tools (Delphi, ReportSmith). In charge of the tool of voice rates upload (Sybase, Arbor). Delivery and release management.
Oct.97 to July 98		Frame-Relay networks analysis Creation of network management reports to monitor Frame Relay networks for Infovista. (French software editor - Information Technology Quality of Service Management Solutions Software) Technical environment : Windows NT, INFOVISTA, Visual C++, PERL.
Feb. to May 97		Research and astronomical calculations Center - CNRS Bureau des Longitudes., Observatoire de Paris. Development of an astronomical pictures server on the Bureau des longitudes’ web site. Technical environment : UNIX, Solaris, Windows 95, JAVA, HTML.
Summer 1995		Chemical and pharmaceutical industrial group - HOFFMANN - LA ROCHE SA, in Basel, Switzerland. Development of an infra-red spectrum graphical visualisation software, in an international environment. Technical environment : OPEN VMS, Windows 3.11, SQL Oracle, Visual Basic, Fortran.

Richard VUONG (26 year old) 44, rue du Vert Bois 75003 Paris - France NOT AVAILABLE ;-) Mobile: N/A Resume updated 30 Jun 2001 E-Mail: rvuong@yahoo.com

	ENGINEER in Network and Computer Science Internet, e-Business, Billing, Customer Care Frame-Relay Networks and Service Level Agreement C/C++, Java, Delphi, HTML, Oracle, Sybase Windows NT, 95; Unix; Infovista