Recall Ventures
Frequently asked questions
.....we are good at doing what we are good at. That means not everything.We asked ourselves what we were lacking and worked with Recall Ventures on our options. We were plesantly surprised of the outcome.....when need help, ask.......
     
Family business, international trading.
Like to know a little more? Here are some of the questions that  were  frequently asked by potential clients. To get answers to questions specific to your business needs or to set up a time to discuss them, please contact us at  controller@winningteam.com

I have some things in my business I'd like to improve. Can you help me?


Part of the answer to this may be on the web site. It will tell you the kind of consulting tasks we generally do.  It is best to work with a consultant whose background is applicable to your business, and who has enough experience to be really helpful.

I don't see information about consulting accomplishments. Why not?

We don't put those specifics up because I am committed to preserving the confidentiality of the clients we work for. Should you decide you are interested in talking to us about an assignment in your company, we will be happy to give you general information about similar jobs we have done, but the specifics will remain confidential: as they will for your project.

What's the advantage to working with you rather going to one of the large firms that have lots of consultants?

There's no easy answer to that. Many large firms do a very good job, and often cover a variety of types of practices. If you need accounting reviews, technology upgrades, legal help, or any of a variety of other specialized tasks done a large firm may be a solution for you. They have many people to assign in their groups, and that may be a plus depending on what you need to get done. But that can also be a shortcoming. They will assign staff to you as a client. Those people may change as your project progresses. Working with us, no one is "assigned" to you. You select  the person you want, based on  experience. The other advantage is size. A large firm has a lot of clients, so you can end up as a small fish in a big pool. We  take on very few clients at a time and really focus on working with each of them. I really think of your business as my business.

What if I need some things done that you don't do?

When we discuss your project, we will be very honest with you about anything we don't feel we have the expertise to do effectively for you. And we may be able to help you find someone who can.

I've never worked with a consultant before, how does this work?

You're already through the first step: realizing that a challenge or opportunity in your business needs some outside help. Having a general idea of the kind of expertise you are looking for will help . That's step two. After doing that, does it look like we may be right for you? If so, contact us at 
controller@winningteam.com , tell us a little about your project, and lets set a time to discuss. After that phone call or visit, we will do a follow up with you if necessary to get all the information we need to develop a proposal for you.  A proposal in a scope of program will be developed for your review. We'll discuss and then we will finalize based on that discussion. Once you approve the scope, we can schedule work on your project.


What exactly is in the scope of work?
We outline in general terms the scope and services we will provide, ie :-
Exactly what the effort will encompass
What approach we will use
What deliverables we will provide
What resources we will use
Any risk factors and how they will be managed
And finally, a tentative time and cost estimate

The scope of work basically outlines exactly what we will do for you and how, and gives you an estimate of much it will cost. After discussing the initial version with you, I'll revise to reflect our discussion. You approve the final document and it functions as our contract.

How much do you charge?

To talk with you about your project and to create a proposal to meet your needs - nothing.

For each contracted project, I charge one of two ways, either by the Project or on a Monthly retainer.

Project Basis
If your project is small, very self-contained, and something we can estimate readily, and quote you on a project basis. We are responsible for getting you what you need in a time frame we agree on. This works well for smaller projects that are very focused, but the scope of work must clearly reflect exactly what you need, since that is all that will be delivered. We do very few projects this way, since generally what the client wants is more involvement .

Monthly Retainer
In most cases,we work on a retainer, with a preferred client monthly charge when working on site with the client or doing full days of work offsite. The client is billed separately for any expenses we incur on the project, such as travel.We  will estimate the amount of time the project will take, including when we will schedule the work, so that you can budget against that number. If the scope of work changes as the project proceeds, it will be adjusted and re-estimated. This is the system we use with most clients. We  bill every month  and for  expenses incurred that month.Payment is at month end.


I've looked at my company's needs and think you may the right person to help us out. What do I do next?

Contact us at controller@winningteam.com with a general description of your company and what you want done, and a time and phone number where we can reach you to discuss. Any information given to you at this stage, as well as any information on your company that is made available to us during any project, is treated with strictest confidence.We look forward to hearing from you!
" ....invaluable professional support, value added partnership,
excellent business advice which my company scales on..."
          
MD, security company
For more information, please contact us at :
Recall Ventures
2, Changkat Kenari 2, Sungai Ara, 11900 Penang Malaysia.
Tel: 604-6592406
Enquries Hotline : 012-4775586
Email : Sid2338@yahoo.com    Fax: 604-8268368