Rajesh Narayan
Iyer PMP, CIOP
1210 Glenburnie Ln
Dresher PA 19025.
Email - rnarayan.architect AT gmail.com
Business Process Efficiencies Enabler
To pursue
excellence in management of technical solutions for the insurance industry.
Utilizing
architectural, managerial and business skills to effectively bridge business
and I.T.
Acting as an enabler
of effective and efficient insurance business operations.
Professional Profile
Over 12 years experience comprehending
business problems and providing technical solutions.
Solutions on all major current
platforms Open Source, Sun Microsystems and Microsoft based.
Cradle-to-grave implementation
experience provides an excellent experiential insight.
Problem-solver who envisions business and technical
perspectives to develop workable solutions
Motivated achiever who guides organizations in
applying technology to business settings, provides added value, and creates
project deliverables in a timely manner.
Experience
Insurance
Data Processing Inc (Apr 2005 Present)
Product Engineering
Manager (Jan 2007 Present)
Responsible
for delivering business solutions via software products developed on different
technology platforms ranging from Microsoft.NET (web services, web
applications) to Visual Foxpro and Visual Basic
(legacy desktop applications)
These
products are key modules in the day to day operations of eight insurance
carriers in their key business processes of insurance policy administration,
billing, claims, interfaces (to external vendors of services, regulatory
agencies) and document management. My team is responsible for providing
development support within the
A team of
seven direct technical reports (multi cultural) located both onshore and
offshore, form the core of the development team delivering solutions to our
clients. The clients range from small to medium insurance carriers and the
project budgets range from two hundred thousand to five million dollars.
Mentoring
skills have resulted in the team being a set of self directed members, with my
participation limited to that of coaching and resolution of any issues
hampering regular progress. This has allowed me more strategic participation at
decision making.
New
technology adoption, innovative process improvements and agile development
methodology have been the hallmark of my leadership. These have resulted in a
motivated team and timely delivery of projects.
Product Architect (Apr
2005 Jan 2007)
Client Contact Point for Technical integration, Specifications and
Design for developers to build new solutions.
Design of viable framework to support SOA approach in new product
design.
Separation of business functions into services (Domain Layer) and stand alone
web services (as applicable)
Design of
integration between modules to provide independence and well defined
integration channels.
Systems
Task Group Intl. Ltd.(
Web Architect
Established framework and standards for development in Java / JSP. Incorporated
useful design patterns to solve technical challenges.
Advised
hosting vendor (IBM) on deployment requirements and handled systems integration
in the client environment.
Successfully
presented the STG Enterprise Insurance product architecture to external
architects hired by client (GMAC). Technical and tool based tests provided
positive results.
Played the role of operations lead to guide STG onshore and offshore
resources through rollout and initial issues. Also managed technology upgrades in
production from Java 1.3 to Java 1.4 and Oracle 8 to Oracle 9i.
Uffizio Software Consultants Pvt. Ltd. (Mar 2001 Oct 2002)
Technical / Engagement
Manager
Responsible
as Customer Relations Manager, Project Manager and Technical Lead for small /
medium web applications primarily based on open source technologies such as
LAMP.
The product
WPM was exhibited at the CEBIT trade fair at
The product
EMC required intimate knowledge of Communication APIs, unavailable to the team.
Innovative academic research and design methods allowed us to supply the
product to the client - Gossen Metrawatt
within 6 months of project kickoff.
Softrain Solutions Pvt. Ltd. (Feb 2000Mar 2001)
I.T. Manager
Responsible
as I.T. Manager, Portal Manager, Architect
Designed
and planned deployment of portal (Educationinfoindia.com) from multiple
locations spread across
Process
improvements and mentoring helped to achieve upload of data from colleges
spread across
Note: In the interest of brevity, only the most
recent and relevant experience has been included. A detailed experience
portfolio is available upon request.
Career Highlights
Business related
achievements
Successful development and deployment of the PPA, DWF, HO, MHO,
Commercial Auto, Inland Marine, Personal Umbrella lines of business to various
clients of IDP.
Integration and
architecture related achievements
Successful
integration with various technology products such as Adobe Livecycle
for high volume document printing, Satori CASS and
PAVE certified software, Imageright integration for
our clients, IVANS Download, Choicepoint interfaces,
Comparative Rater integration (AccuAuto), Business
process depiction and implementation of an end to end insurance business
workflow including policy billing claims and check printing.
Data modeling and
migration related achievements
Successful migration of data from legacy to oracle database for the STG
client GMAC, Datamart type setup and extraction for
the GL Interface for IDP clients, Creation and prototyping of a new database
model providing flexibility and speed of retrieval for policy administration system
of IDP.
Management related
achievements
Successful
creation of portal using a large team of geographically spread out resources
for Softrain, Heading a multi cultural team with a onshore / offshore mix at STG and IDP delivering business
solutions, helped in creating practical models to use offshore efficiently and
productively. Continuous metrics based process improvement practices put in
place at IDP for my team, resulted in high motivation and productivity.
Technical Expertise
Languages / Scripts : Java, PHP,
C#, JSP, ASP.NET
Data Representation: XML,
HTML, RDBMS, LDAP
Modeling: UML, ERD, DFD,
Flowcharts, Infrastructure diagrams (Visio)
Protocols: LDAP, TCP/IP,
RMI IIOP, HTTP, JDBC, SMTP, SOAP, XML HTTP
Application Servers: Apache
Tomcat, WebLogic, IIS
Web Servers: Apache, IPlanet
Processes Used: RUP, SDP 21, Process 360, PMBOK, ITIL
Software Tools: Microsoft Project, Visio, Rational Rose, ClearQuest,
Savvion BPM Modeler
Design Patterns / Strategies: SOA, MVC, N Tier Architecture, Cloud Computing, SAAS
Education
CIOP
Institute,
Professional
Affiliations
CIOP
Insurance Operations and Practices IASA
Insurance Accounting and Systems
PMI
Project Management Institute IEEE
WWISA
Institute of Software Architects TiE The