Devai Pearce



Resume:

• Highly Effective B2B Relationship Builder and Problem Solver.

• Excellent Communicator (from writing to public speaking).

• Strong Leadership and Management Skills.

Experience

McKesson Corporation
Account Manager March 2003 – August 2005

- Earned “On-the-Spot” Award “In Outstanding Performance that Supports “ICARE Culture” for exceptional work in resolving customer issues at this Fortune 15 company. (Oct. 2003)

- Solves problems effectively with intercompany business professionals and with the Directors, Controllers, CFO’s, and CEO’s of other companies that McKesson does business with.

- Utilizes problem solving skills on a daily basis to answer questions and disputes over lease contracts.

- Facilitates communication by acting in an executive relations capacity as a liason between the customer and the various management personnel.

- Negotiates Lease Contracts.

Apple Computer, Inc.
Financial Services Specialist, Accounts Receivable
Feb. 2001 - Dec. 2002

- Made approximately 50 outbound calls per day.

- Implemented effective collections strategies by creating and maintaining
positive and courteous business-to-business relationships.

- Researched & corrected Apple and customer accounting errors.

- Received award for “extraordinary contribution to the reduction of past due receivables.”

NatalChart.com
Entrepreneur/ Small Business Owner Feb. 2001- Mar. 2004

- Operated an e-commerce business at http://www.natalchart.com (site now defunct)

- Increased sales by advertising on various search engines.

- Created site content.

- Provided quality customer service.

Janus Mutual Funds
Registered Representative (Broker/ Sales), Investor Service Oct. 1998 – Dec. 1999

- Created and implemented a department newsletter designed to inform, entertain, and persuade. *sample available upon request

- Provided investment guidance by identifying customers' needs, then selling them the Janus way of investing, and matching them to the correct investment "vehicle".

- Worked on retention, namely calming the investor down on days of high stock market volatility.

- Transacted monetary trades of mutual fund shares.

- Obtained Series 6 and Series 63 investment licenses.

Technical Skills

Windows, Mac OS, HTML, Filemaker Pro, Word, Excel, Outlook, SAP, Access, Powerpoint, QuarkXpress, Photoshop, Dreamweaver, Robohelp, etc.

Education

The University of Texas, Degree Awarded
Bachelor of Journalism

Additional Extra-Curricular Learning (post 1998 degree) : Technical Writing (Austin Community College) HTML and Robohelp (Austin Community College)

Additional Community/Work-Related Involvement

- McKesson Toastmasters, Treasurer

-Volunteered with making gift baskets for and visiting poor elderly persons through McKesson Community Days.

-Volunteered as floor leader for “Chartitable Giving Campaign,” and developed “marketing collateral” that was used by several other floor leaders to promote giving.

-Walked in The American Heart Walk with the company.

-Wrote an article on leadership for the McKesson Toastmaster’s newsletter One Post Toast.

-Member of Texas Exes, a University of TX alumni organization.

-Member of The Commonwealth Club

 

 

For additional information, please contact me at via email at: devaipearce@gmail.com.

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