Steven Marzuola

1103 Country Place Drive · Houston, TX  77079-4705

281-381-9337 · marzolian@yahoo.com

 

Summary

Multi-disciplinary team supervisor with experience developing new products and entering
new markets.  Successful sales support engineering and management skills in tackling difficult
problems and providing unique solutions.

Experience

Technical Translation Interpretation, Language Consultant: 7/91 – present

·        Performed technical English/Spanish interpretations and translations of specifications,
bid documents, quality assurance / quality control, technology transfer agreements,
petroleum drilling and production operations, environmental impact statements, and others.

·        Developed high-speed method to translate AutoCAD drawings that reduced
customer-estimated translation time from 23 months to 4.

·        Utilize translation memory software to increase productivity and quality of translation.

Baker Hughes, Inc., Baker Oil Tools Division:  2/97 – 9/98
Region Engineer

·        Provided engineering and technical support for multinational field operations in
Latin America and the U.S.

·        Products included downhole tools for oil well drilling and completion.

·        Acted as liaison between engineering groups in Houston, customers, and company
field offices in Latin America.

·        Provided first response for technical product information, such as pressure or load
limitations, operating instructions, and parts interchangeability

·        Worked closely with specialized product line engineering departments

·        Provided quotations and arranged for delivery of urgently required materials

Western Group, Ciudad Ojeda, Venezuela
Quality Consultant: 6/91 – 6/93

·        Documented manufacturing quality assurance programs in English and Spanish
for two oilfield products manufacturing plants with different specifications
and quality requirements.

·        Successfully submitted Quality manuals for approval by American
Petroleum Institute with only minor revisions

Sales Manager/Sales: 1/91 – 6/91, 12/85 – 6/86, 78 – 82

·        Directed sales and service of oilfield drilling, production, and other equipment
to national oil companies for this manufacturer's agent in Venezuela

·        Called on leading oilfield drilling equipment companies and maintained contacts
with oil company division managers, engineering, drilling and production, research
and development, purchasing, and engineering and construction contractors.

·        Conducted sales seminars and planned visits by suppliers' sales personnel
to customer offices and field locations.

·        Arranged factory service, training of customer personnel, and customer
visits to manufacturers.

Acting Manager, Wellhead Manufacturing Plant: 9/90 – 12/90

·        Supervised introduction of new cost accounting system.

·        Initiated plant reorganization to consolidate manufacturing by product line.
Reorganized and grouped all piston production operations in a single area:  grinding,
metal-spray, threading.  Reduced in-process inventory, production costs, and quality issues.

Manager, Subsurface Pump Manufacturing Plant: 6/86 – 11/87

·        Responsible for production, purchasing, engineering, and human resources for
this API licensed manufacturer of oilfield equipment

·        Obtained necessary gauging equipment and instituted appropriate procedures
that removed API monogram restrictions

·        Arranged translation of all applicable quality specifications.

·        Launched sales to non‑traditional industrial customers

·        Implemented a database for tracking sales and production orders which allowed
them to issue weekly delivery and order forecasts for the first time.

·        Averted outside union affiliation by negotiating the first collective bargaining
agreement directly with employees

Unisys Corporation, Houston, Texas: 2/88 – 4/90
Software Engineer

·        Performed maintenance and modification of NASA flight design software.

·        Extensive FORTRAN, UNIX, and C programming, on various platforms.

·        Created and implemented procedures to quickly check generated program
data against data limits, which reduced manpower hours during QC.

·        Held and documented user requirements reviews, test plan reviews, and
user acceptance reviews for software projects.

·        Planned, executed, and documented software testing.

·        Participated in department Productivity Action Team.

Education

·        Bachelor of Science,
Mechanical Engineering, Magna Cum Laude
Texas A & M University, December 1985

·        Masters
Computer Science
Rice University, Houston, Texas, May 1996