Mark R. Chandler, PE, CMfgE
2782 Richardson St.
Fitchburg, WI 53711
(home: 608-298-9466)
resume: http://www.oocities.org/marksphd
work history: http://www.oocities.org/marksphd/WorkHistory.doc
SUMMARY OF QUALIFICATIONS
· Licensed Wisconsin Professional Engineer (PE) # 34837-006; Licensed Minnesota Professional Engineer (PE) # 25400.
· Certified Manufacturing Engineer (CMfgE) by the Society of Manufacturing Engineers, Certification No. 43102709, with focus on Support Operations, including manufacturing operations, production and inventory planning. Active member of Chapter 75, Madison, WI.
· Extensive background in Manufacturing and Quality with recent degree in Master in Manufacturing Systems Engineering, with a Quality Concentration, at the University of St. Thomas. Thesis `A Critical Dimension Scanning Electron Microscope Cost of Ownership Model for a Specialty Wafer Fab’ supported by Honeywell's Solid State Electronic Center, Plymouth, MN.
· Extensive background in civil, mining and subsidence engineering, with both undergraduate study, employment, and publications. Principal Investigator while employed as civil engineer with U.S. Bureau of Mines. Rated Senior Civil Engineer on Minnesota Dept, of Transportation (MnDOT) eligibility list; rated ‘eligible’ for U.S. Dept. of the Army as a research civil engineer (score of 92; where > 90 is ‘well qualified’).
· Secret level security clearance through the U.S. Office of Personnel Management relating to my employment at Honeywell, Inc., Solid State Electronics Center.
· Applied as 1999 Malcolm Baldrige Award Examiner; 1999 Honeywell HQV internal examiner (Honeywell Inc.’s well regarded Baldrige-type internal assessment process); President’s Quality Award Examiner in 2001; Wisconsin Forward Award examiner in 2002 and 2003 Program Committee member; Federal Highway Administration internal examiner FY02. Active member of the American Society for Quality Section 1217, Madison, WI.
RELEVANT EMPLOYMENT, EXPERIENCE AND ACCOMPLISHMENTS (Employment History web link available at top of page)
1) From 4/24/00 to present: Technology Transfer/Quality Engineer and Marketing
Federal Highway Administration - Wisconsin Division
567 D'Onofrio Dr.
Madison, WI 53719-2814
office: 608-829-7514
fax: 608-829-7526
mark.chandler@fhwa.dot.gov
http://www.fhwa.dot.gov/widiv/index.htm
· As the technology program coordinator I provide technical advice and assistance to the Wisconsin Division, as well as State and local agencies regarding technology transfer standards, procedures and techniques to apply, deploy and advance technologies to address operational problems and to improve then efficiency and effectiveness of transportation in the State.
· I develop and maintain an array of marketing contacts in the transportation community with interest in providing their constituencies with information on new technology.
· I act as a consultant to division program specialists, instructing and coaching concerning quality, technology transfer and marketing techniques for developing these skills within the staff.
· I serve as the quality program coordinator and incorporates technology transfer and quality components of the national strategic planning and annual performance planning initiatives into the Division's performance plan and monitors progress on initiatives and prepares annual reports in these areas. I am an active member of the AASHTO Standing Committee on Quality Partnering Subcommittee http://transportation.org/committee/partnering/index.htm.
· I provide technical and programmatic oversight, focusing on applicable Federal laws and regulations, including NEPA, GPRA, 23 and 24 CFR; familiar with relevant Wisconsin State laws and regulations; involved with FHWA grant administration and Request for Proposals. I am the program manager for the WI Local Technical Assistance Program (http://tic.engr.wisc.edu/).
· I am involved with WI Division office Risk Analysis process and Strategic Priority Process; I produce such documents as our office Annual Report, Annual Performance Plan, Annual Performance Measures Report, and contribute to related office brochures.
· I am the FHWA Corporate Management Strategies facilitator for internal the web-based Community of Practice (CoP) topic 'Quality 101,' and the co-facilitator of the Midwestern Transportation Research Network and National Highway Visibility (can be found in the Federal Highway Administration's Highway Community Exchange "Community of Practice" (CoP) at http://www-fhwa1.ornl.gov/cops/hcx.nsf/home).
2) From March 1996 to May 1999: wafer fabrication
Honeywell's Solid State Electronic Center
12001 State Highway 55, Plymouth, MN 55441
· Directly involved with production of specialty ISO 9001 certified electronic circuits, produced in a clean room environment in Photolithography area of Wafer Fab.
· Supported in Master’s Program in Manufacturing Systems Engineering with associated technical thesis related to integrated circuit wafer fabrication.
· Received a work-related security clearance through the U.S. Office of Personnel Management regarding my work at Honeywell on national defense contracts.
· Selected a 1999 Honeywell HQV (Honeywell’s Baldrige-type internal business assessment process) examiner.
· Member of the Employee Environmental Council, addressing employee issues at a large manufacturing facility.
3) From April 1990 to February 1996: Civil Engineer
U.S. Bureau of Mines, Twin Cities Research Center,
5629 Minnehaha Ave., S., Minneapolis, MN, 55417-3099.
From June 1980 until April 1990: Physical Science Technician
U.S. Bureau of Mines. Five years at the Reno Research Center's Hydrometallurgy Group; three years at the Twin Cities Research Center in the Rock Mass Behavior Group followed by 2 years in the Subsidence Group.
U.S. Bureau of Mines, Twin Cities Research Center
· Involved with practice and development of civil engineering, mining engineering, subsidence engineering (keywords).
· Involved with laboratory and field project work, proposal and technical writing and review, technology development and transfer.
· Technical assignments ranged from participation in large, ongoing engineering research projects, including many organizations and spanning several years, to independent project proposal, development and demonstration;
· Participated in data acquisition and representation with personal computers;
· Participated in developing risk analysis models;
· Utilized a wide spectrum of computer software, including AutoCAD, animation software;
· Organized and executed research projects, including budget and project analysis;
· Conducted bench scale hydrometallurgy and materials research;
· Performing basic physical properties testing with MTS test equipment, and data acquisition, reduction and interpretation.
· Participated in U.S. Bureau of Mines research addressing industrial and construction waste re-utilization, including uses of coal combustion byproducts.
· Training as a federal equal employment opportunity (EEO) counselor (harassment mediation and alternate dispute resolution), with a 20% co-lateral counseling assignment for my last two years at the Twin Cities Research Center
· Former member of American Federal Government Employees (AFGE), Local 2249.
· Author or co-author of six technical papers, presented at technical conferences.
CURRENT TRAINING COURSES, RELEVANT CONFERENCES AND MEETINGS
1. NEPA and the Transportation Decision Making Process; 5/5-7-00.
2. Federal Highway Administration (FHWA) training - Developing Aligned Performance Measures; 08/29/2000 - 08/31/20001
3. FHWA Quality 2000 Conference 9/12 - 14/2000.
4. National Quality Initiative – State Quality Programs Workshop; 11/15/2000 - 11/16/2000.
5. National Highway Institute (NHI) #15121 - Administration of FHWA Planning Grants, 12/5 – 7/2000.
6. FHWA/NHI course #37010 - Contract Administration; 02/21/2001 - 02/22/2001.
7. FHWA/NHI #35005 - Highway Program Financing; 02/27/2001 - 02/28/2001.
8. Wisconsin Concrete Pavement Association’s Municipal Concrete Pavement Workshop 01/24/2001.
9. Wisconsin Transportation Builders Assoc. & WisDOT Contractor Engineer Conference 01/29 - 30/2001.
10. WisDOT Disadvantaged Business Enterprise Program (Brookfield, 3/22/01) on Partnering for Employment.
11. FHWA ‘Basic Marketing’ at Western Resource Center, 4/10 – 11/2001.
12. NHI #38003 ‘Design and Operations of Work Zone Traffic Control’ 4/30 –5/3/2001.
13. Graduate Transportation Seminar, UWMadison, Fall 2001
14. Graduate Transportation Seminar, UWMadison, Spring 2001
15. American Society of Civil Engineer's Wisconsin Section Spring Technical Conference, 3/14/2002.
16. AASHTO Standing Committee on Quality Meeting April 28 – May 2, 2002; also Subcommittee on Partnering meeting. http://transportation.org/committee/partnering/index.htm
17. WisDOT Technology Advancement Steering Committee semi-annual meeting, Wausau, WI, 5/14-15/02.
18. FHWA Knowledge Management Strategic Meeting, Washington, DC, 6/18/02.
19. Midwest Conference on Library and Information Services for Transportation, 8/14-16/02, Madison, WI; www.mrutc.org/library.pdf.
20. FHWA Midwestern Resource Center ‘Technology and Innovation Delivery Program’ meeting, Olympia Fields, IL, 8/27-28/02.
21. Participate in WI Forward Award Examiner (WFA, http://www.forwardaward.org/) training (7/30-31/02; 8/102); and related Baldrige-based self-assessment training (8/20/02); Madison, WI; http://www.forwardaward.org/.
22. WisDOT Technology Advancement Steering Committee semi-annual meeting, Milwaukee, WI, 11/12-13/02.
23. Attended WI Asphalt Pavers Association Conference 12/3/02.
24. Wisconsin Forward Award 5th Annual Conference 2/6/03.
25. Attended WisDOT 2003 Project Development Conference 3/3/02 – 3/5/03.
26. Participated in WisDOT Partnering for Employment Workshop 3/13/03.
27. DTEC 6800 “Internet Research Methods,” PhD course taken thru East Carolina State University, Spring 2003. Grade: A.
28. IMT 814 “Quality Systems Seminar,” PhD course taken thru Indiana State University, Summer 2003. Grade: A.
29. FHWA National Quality Conference; San Diego, California; August 19-21, 2003. Co-presented “A Streamlined Baldrige-based Assessment in the Federal Highway Administration.”
30: QS 727 “Documentation-based Process Improvement,” PhD course taken thru Bowling Green State University, Fall 2003.
31. Conducting Reviews That Get Results, FHWA-NHI course 130111, January 2004.
EDUCATION
1) Accepted into Indiana State University (ISU; http://www.indstate.edu/consortphd/ ) PhD Consortium with PhD in Technology Management with a Quality Systems Specialization; started course work at ISU in January 2003.
2) Master in Manufacturing Systems Engineering, with a Quality Concentration, University of St. Thomas (Dept. of Manufacturing Systems and Engineering; Mail # OSS-101; 2115 Summit Ave., St. Paul, MN; 55105-1096; phone: 651-962-5750), December 1999, with a 3.83 GPA. Thesis title is `A Critical Dimension Scanning Electron Microscope Cost of Ownership Model for a Specialty Wafer Fab,’ with work supported by Honeywell's Solid State Electronic Center, Plymouth, MN. A significant component of the thesis is an analysis of non-financial measures as typically found in the Balanced Scorecard, the Baldrige Award, or other quality metric systems, and the development of a performance measures coefficient used for decision making in technical situations with multiple options and needs.
3) BS Degree, Geo-Engineering, University of Minnesota, 1990 (Office of Registrar; 150 Williamson Hall; 231 Pillsbury Dr., S.E.; Minneapolis, MN; 55455), 1990, with a 2.75 GPA. Senior Report titled 'Report on Participation in U.S. Bureau of Mines Project: "Analysis of Pillar Punching into Soft Claystone Floor in Southern Illinois".' I also did undergraduate study with declared majors in social-psychology, mining engineering and chemical engineering at the University of Nevada, Reno.
4) Graduated from Reno High School.
PROFESSIONAL SOCIETY MEMBERSHIPS:
1) Society of Manufacturing Engineers (SME); active in Madison, WI, Chapter 75.
2) American Society of Civil Engineers. (ASCE).
3) American Society for Quality (ASQ), Madison, WI Section 1217 (http://www.asq-madison.org/_.
4) National Society of Professional Engineers (NSPE).
5) The Madison Area Quality Improvement Network (MAQIN; http://www.maqin.org/).
6) International Association for Management of Technology (IAMOT, www.iamot.org).
PUBLICATIONS AND PRESENTATIONS
Chandler, M., Bednar, D., and Collins, L. (2004). Quality in the Fast Lane. Quality Progress 37(5) 44-49.
Chandler, Mark and Bremer, Bill. “Pavement Markings Shed Light on Speed Reduction.” U.S. Dept. of Transportation, Federal Highway Administration’s Research & Technology Transporter, February 2004. As of 3/24/04, available http://www.tfhrc.gov/trnsptr/feb04/index.htm#safety1.
Chandler, Mark R. and Bednar, Denise. “A Streamlined Baldrige-based Assessment
in the Federal Highway Administration.” Presented at the Wisconsin Forward (http://www.forwardaward.org/) Award 5th Annual Conference, February 6, 2003.
Chandler, Mark R. and McCollom, Kathleen T. “Sanitizing Proprietary Manufacturing Information for Public Presentation”; 2001 American Society of Engineering Educators (ASEE) Annual Conference & Exposition, Albuquerque, New Mexico, June 24 - 27, 2001; 15 pages.
(Chandler, M.) O'Conner, K.M.; Stache, J.; Killen, S.; Siekmeier, J.; Chandler, M. R. "Uncertainty in Evaluation of Historical Subsidence Measurements." For the American Society of Civil Engineers symposium, Uncertainty in the Geological Environment: From Theory to Practice, Aug. 1-3, 1996, Madison, WI.
(Chandler, M.) Kilbane, J.J.; Kim, S.; Kayser, K.; Pisani, F.; and Chandler, M. R. "Prevention of Acid Mine Drainage Using Sulfate Reducing Bacteria." IGT Symposium on Gas, Oil, and Environmental Biotechnology, Dec.12-14, 1994, Colorado Springs, CO. This was also presented at Dept. of the Interior Conference on the Environment and Safety, April 24-28, 1995, in Colorado Springs, CO.
Chandler, M. R.; Stache, J. E. "Estimation of Original Elevation from Post-Subsidence Data," Fifth Conference on Ground Control for Midwest U.S. Coal Mines, June 27-30, 1994, Collinsville, Illinois.
Chandler, M. R.; Stache, J. E. "Integration of Surface and Subsurface Response in Subsidence Risk Assessment," Conference on Mine Subsidence Issues In Urban And Developed Areas, September 9-10, 1993, Rock Springs, Wyoming.
"PC-Based Analysis and Representation of Subsidence Data," by Mark R. Chandler, a paper presented at the 14th Annual Conference of the Association of Abandoned Mine Land Programs, Aug. 23-27, 1993, Chicago, IL, and published in the associated Proceedings.
"A Speculative Analysis of the Biological Processing of Coal," by Mark R. Chandler and Theodore L. Triplett, presented as a poster session at 3rd International Symposium on the Biological Processing of Coal, May 4-7, 1992, Clearwater, FL; and published in "Future Directions on the Electrobioconversion of Coal" prepared by the Institute for Advanced Studies in Biological Process Technology, The University of Minnesota, St. Paul, MN, for the U.S. Bureau of Mines, Twin Cities Research Center, Minneapolis, MN; December, 1994.
PUBLICATIONS UNDER PREPARATION and UNPUBLISHED PAPERS
I am currently preparing several papers for publication and presentation, including:
1) from my current work with the Baldrige Criteria, I am co-authoring a book on the topic of ‘Baldrige-type Quality Deployment in Decentralized Government Agencies;'
2) major co-author of AASHTO "Manual on Partnering"; final draft Spring 2003; see http://transportation.org/committee/partnering/index.htm
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