Master Vitae of Kenneth Cheung
6507 Hannum Ave.
Culver City, CA 90230
Cell: (626) 348-3136
Email: kennethcheung1 (at) hotmail.com
Objective:
My original passion was in the study of sciences, so research and development work is something that I would love to do.
I specialize mostly in computers. Thus I would like work on computer programming/ software engineering, system administration, networking, or hardware engineering/repair.
I also like to deal with the public as in performing customer service. This allows me to work well in retail and other parts of the service sector.
In addition, I am very organized and can manage large quantities of products quickly and efficiently. I specialize in storage, warehousing and Internet sales.
Education
Evergreen Valley College September 2006- December 2006
GPA: 4.00/4.00
Bachelor of Science Degree in Computer Science
San José State University, August 2003- May 2006
GPA: 3.27/4.00 (All College)
Overall units: 73
Major Units: 58
Associate in Arts and Sciences Degree
Pasadena City College, June 2001- June 2003
GPA: 3.64/4.00
Overall Units: 91
West Los Angeles College
West Los Angeles, January 2001- June 2001
GPA: 3.50/4.00
Overall Units: 6
East Los Angeles Occupational Center
East Los Angeles, 1998-1999
High School Diploma
Arcadia High School
Arcadia, Sept 1997-June 2001
GPA: 3.68/4.00
Courses
Microsoft Office- Access, Word, Excel, Outlook, and PowerPoint
Computer Science- Problem solving, flow charts
Multi-variable Calculus- Limits, derivatives, integration, series, differential equations
Software Engineering- Analysis, design, implementation, extreme programming
Operating Systems- Priorities, tasks, memory management
Databases- SQL, relational algebra and calculus, normal forms, data mining
Statistics- stem-leaf charts, regular distribution, standard deviation
Discrete Mathematics- Boolean logic, proofs
Data Structures- Linked lists, array implementation, stacks, queues, binary trees
Intro to Computer Systems- Assembly language, computer architecture
Environmental Biology- Laboratory measuring concentrations of contamination in the air, ground and water, writing reports analyzing data obtained from experiments
Physics- Newton’s laws of motion, law of thermodynamics, Ohm’s law, using measuring devices like multi-meters, welding equipment
Computer Engineering- Circuit analysis, truth tables, logic gates and components
Beginning Plumbing
Auto Mechanic
Locksmithing
Experience
November 2007-Present Area influence82 Culver City, CA
Part-time extracurricular business
· Advertise items on eBay, Amazon, and Craigslist to reach a large Internet market.
· Communicate with potential customers to discuss details on products by phone, email or text-messaging.
· Meet with customers in person and negotiate deals to accommodate their needs.
· Professionally package and ship products using USPS and UPS and update tracking information to fulfill non-local orders.
· Follow up on sales/purchased that to ensure customer satisfaction.
August 2007-Present Turner Techtronics Burbank, CA
Helpdesk Analyst
· Use Remedy Action request System to log service tickets to record and update the status and solutions of problems.
· Accept and give phone calls to clients to confirm their information and follow up on existing problems.
· Use the Active Directory (AD) system to manage accounts, update status and reset passwords.
· Use SMS or MS NetMeeting to investigate firsthand the client’s problem by taking control of their computer.
· Consult with colleagues on finding the sources of software problem with user applications like Microsoft Outlook and the Exchange Server.
July 2007- October 2007 (Intern) Mechanized Propulsion Systems (MPS)
November 2007-Present (Team) Rosamond, CA
Web Page Developer
· Collaborate with management in layout and design of the website.
· Using Javascript and Pearl to add and modify functionality to pages.
· Assist the Project Coordinator and Mechanical Engineer in completing projects that require precision manual dexterity on some weekends.
August 5 2005- March 19 2007 TSA/DHS San Jose, CA
Transportation Security Officer
· Screen passengers and baggage to prevent prohibited items from entering the sterile area.
· Interacted with travelers and their companions to restore their confidence in flying while maintaining a secure environment.
· Responded to emergency situations in a punctual manner to protect people and property from damage.
· Read and practiced the standard operating procedures (SOP) to adhere to a high standard of service.
· Handled Sensitive Security Information (SSI) to prevent disclosure.
June 2002 – August 2005 United Accounting & Tax Alhambra, CA
Clerical Assistant
· Entered and interpreted client data using QuickBooks.
· Created profit and loss statements to analyze income and expenses for client’s company.
· Organized office to maintain a clean easy-to-access environment.
· Answered telephone calls and assisted clients with their questions.
· Provided background support for manager such as deliveries, going to meetings, monitoring the office.
Summer 2002 Vector Marketing Corp Pasadena, CA
Sales Representative
· Scheduled appointments to organize my schedule.
· Marketed products to educate customers about the benefits of the product.
· Reached sales goals to maintain morale.
June 2000 – June 2002 99 Cents Only Stores Arcadia, CA
Stocker
· Stocked items on shelves and improved the appearance of the store layout.
· Organized interior warehouse for the convenience of retrieving them.
· Maintained a high level of customer service by helping customer find the products they need and assisting them.
Skills
Promotion- can plan and promote special events such as parties
Public speaking- can make presentations in front of big or small audiences
Human networking- can establish networks of people to help them achieve their goals
Can maintain and balance financial records for accounting
Familiar with Microsoft Access, MIPS assembly code, UNIX, SQL, Mac OSX
Knowledge of programming languages Java, C, ML, Scheme
Knowledge of Web languages HTML, PHP, JSP
Familiar with Microsoft Visual Studio.NET 2003
Knowledge of painting, plumbing, home repairs, locksmithing, cataloging
Can organize objects in order very quickly and persistently in order (e.g. books, lists)
Foreign Languages
Knowledge of speaking Cantonese and Mandarin Chinese
Familiar with reading and writing Chinese
Knowledge of Speaking and reading Spanish
Familiar with writing Spanish
Experience in retail sales and customer service in-person and online.
Maintains supply of products to sell online and can ship large volumes of packages online
Computer Hardware- can assemble, dismantle, and repair hardware workstations
Software Support- can troubleshoot and assess problems with various software applications to find solutions
Audio/Video Equipment- Familiar with phone, coaxial, Composite RCA, VGA, DVI, Digital audio, S-video, HDMI, Stereo, Dolby 5.1/7.1 Sound systems. Able set up VCR, Cable, DVD, DVR, HD system and multi-system setups.
Experience traveling and doing house calls for sales and service.
Audio/video editing- Experience with video editing software (Nero, ULEAD, Turtle Beach) to convert analog to digital video and audio with either PAL or NTSC. Cut and edit videos and sound to export to video format. Utilize video and audio codecs to compress the format. Create and design DVD menus and produce final product discs.
Certification
Microsoft Certified Custom Windows Vista course
APO LEADS (leadership workshops Launch, Explore, Achieve, and Discover), Alpha Phi Omega
Locksmith, Foley-Belsaw Institute
Awards
2004 Southern California Outstanding Youth, 2004 Southern California Chinese Community Youth Festival Organizing Committee.
Most Improved- pledge class, Alpha Phi Omega
Superior Achievement in Biology - May 2003
Dean’s Honors- Spring 2002, 2003, Pasadena City College
Affiliations
Association for Computing Machinery (ACM)- Professional technical organization
Computer Science Club- Academic major club, San José State University, Treasurer Officer
Alpha Phi Omega- Service fraternity, San José State University, Alumni Secretary
Tsunami- Japanese animation club, San José State University
Service For Peace and C.A.R.P.- service organization, Pasadena City College
Chinese Students Association (CSA)- service and cultural organization, Pasadena City College
Future Business Leaders of America (FBLA)- Arcadia High School
Magic Club- Treasurer, Gaming club, Arcadia High School
El Monte Police Explorers post 522- El Monte
Lung Kong- Chinese association, Chinatown, Los Angeles
Projects
Economism- Book on economic theory published on my website.
Operating system simulation- collaborated with partners to author a simulated operating system in Java.
Software Engineering project- Conceptualized and refined with a team use cases and scenarios to develop a simulated Real Estate software system. I also contributed to the creation of UML diagrams to show the flow and architecture of the system.
E-Dating Website- Contributed to planning a website using PHP scripts. Implemented tests and wrote and published progress reports for the project on a web page. Communicated suggestions for improvement.
Vending Machine simulation- Worked with team of programmers to analyze the use-cases for making a program to simulate the transactions of a vending machine
Proposal and Written report on firewall research- Extensively researched various types of Internet security and proposed the best way to protect a computer network using firewalls. Determined how to set up a testing lab to execute the proposal and did mock testing with results based on other research. Produced a written report to support conclusion on the proposal based on mock results. Performed a visual and oral presentation with a large poster board in a small group to explain the implementation for my writing skills class.
Under Siege- card game that uses a poker deck.
Alpha Phi Omega, Gamma Beta Chapter’s Reunion- Planned, promoted, and performed many tasks working together with alumni in reuniting over 120 alumni to a park with a program, create a memorabilia table, register and collect fees, and hire a caterer on-site.
Alpha Phi Omega, Gamma Beta Chapter’s 65th Anniversary – Chaired the committee to organize a formal event where we needed to invite people, order food and supplies, produce a video, and gather memorabilia from many sources to celebrate the fraternity’s historic event.
Gamma Betan- newsletter, Senior Editor (8 issues) for Alpha Phi Omega fraternity- Oversaw the content and requested the material for the newsletter. Directed staff to meet deadlines to produce a collection of information for our members
Computer network- Set up and provided tech support for Los Angeles Chinese Confucius School. It was the first such infrastructure in the school so the computers could be used for an instructional lab for the students
Air Pollution Project – Led a group of classmates to analyze air pollution in engines and produced a comparative chart with the results to compare the emissions of different engines.
Biology Transect – Led a group of classmates to survey a plot of land and meticulously detailed the environmental aspects to determine the diversity of the area and study trends in the environment.
The Escaped Shapeshifter- High school research report connecting my favorite trading card game with historical myths from many cultures. Spent 2 months researching and correlating the information with my knowledge of the cards to produce a detailed comparison.
Publications
Personal website- http://www.oocities.org/influence82, I wrote many articles on my various interests, as well as organized listings of items that I have.
Gamma Betan- newsletter articles in five issues
65th Anniversary DVD Set- Directed videos to compile on 6 DVDs where I cut and edited scenes, adjusted sound, determined sequence for my fraternity’s 65th Anniversary celebration.
Extracurricular Activities
El Monte Police Explorers, 1997
Cross Country and Track Team, Arcadia High School and Pasadena City College
Magic: the Gathering trading card game
Japanese animation and reading graphic novels
Kung fu and Chinese weapons training
Toy hobby collecting/trading
Interests
Stamp collecting
Trading cards, Gaming cards
Writing reports and letters
Reading newspapers, magazines, and journals
Politics
Comedy and satire
Natural and mechanical sciences
Martial arts, sword fighting
Running, jogging
Helping people with their computer problems
Volunteer work/Community service
Video games