BILINGUAL  FRENCH AND ENGLISH



     Date of birth    :  07 May 1977
   


EDUCATION & QUALIFICATIONS


Training of Bilingual Hostess A Level.
[ Dealing with foreign customers – Reception – Greeting business clients.]

Training of Tourism Agent A Level.
[ Reservation – Administration – Management.]


CAREER HISTORY

  07/00 – up to date
Account Manager
Working directly with Air France by e-mail or telephone.
Translating from English to French and vice versa – Purchasing – Office duties - Processing orders for chemicals - Representing the company in meetings and presentations -  Liasing with the  Directors .

10/99 – 06/00   
Flight Sales
  Selling flights for BA and other Airlines – Selling Hotels ,Travel insurance, Car Hire. Customer service.
 
                              08/99 – 09/99
Bilingual Secretary
General secretarial duties – Using Microsoft Word 6,7,97,98 – e-mail – Internet.
Tempory position through  Agency.

                        
         04/99 – 07/99
Administrator Officer
Supporting customers in their search for employment – Communicating with employers. Dealing with telephone inquiries in English and French – General office duties – Three months contract.

                    01/99 – 03/9
Bilingual Operator for International Call Box
Sealing mobile phone - Dealing with foreign customers – Organising money transfers worldwide – I was responsible for the opening and closing of the store as well as cashing up at the end  of the day.

                     11/98 – 12/98
Sales Assistant for Goldsmiths
Serving and advising customers – Handling money – I met my targets and was rewarded by a bonus – Taking payments and orders.

11/97 – 01/98
Adecco Employment Agency in France
  Temporary positions as Bilingual Secretary – Booking travel.


             1
1/97 – 01/97  Secretary / Travel Coordinator for Heidelberg
Organising  national and  international travel arrangments
for a 20 strong management team – General Secretarial duties – Dealing with customers in French or English – Greeting customers.

   01/97 – 04/97
Bilingual Secretary for EDF-GDF
                       Data inputting Microsoft Word 6,7,97,98 – Excel 4,97,98 –e-mail – Internet – Translation from French into English.

                           05/97 – 09/97
Bilingual Receptionist for the Arts Club in Brighton
   Four months experience placement to improve my English.
   Taking reservations – Dealing with English and French customers – Greeting customers.


OTHER INFORMATION

Fluent in French and English [speaking, writing, reading.]
I’m currently learning Spanish and Italian.
Good knowledge of Arabic.
Computer literate.

Able to work without supervision - Keen - Motivated.

Web Design - Travel – Languages - Painting.
Hobbies include Modern’ Jazz and Ballet Dance that I practiced since the age of four.
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