(978) 232-2767~~~ L_Stillman@hotmail.com

To obtain a full-time employment to enhance and demonstrate my skills and knowledge in the event and function planning field.

Bachelor of Science, Hotel, Restaurant and Travel Administration (expected May 2003)

Endicott College, Beverly, MA

Awards- Dean’s List Fall 2001-Fall 2002

Hospitality Strategic Management, Events Management, Meeting Management, Convention Sales and Service, International Hospitality Marketing, Financial and Management Hospitality Accounting, and Public Relations

NXTevent, Gloucester, MA- Intern, October 2002- December 2002

• Created a database for new branch of company
• Created a complete proposal for a potential client including airport meet and greet, welcome reception, hospitality tours, and registration staffing
• Wrote up a proposal for web basesd marketing for NXTevent

North Conway Grand Hotel, North Conway, NH- Front Desk and Reservations Agent, June-August 2001 and 2002

• Responsible for booking hotel reservations using FIDELIO reservation software
• At front desk provided concierge service, responsible for resolving any guest concerns as well as routine check-in and check-out of guests
• Handled cash and credit transactions; deposited receipts

Yankee Holidays, Beverly, MA- Intern, January 2002

• General overview of operations of a tour wholesaler
• Focused for majority of internship in the online reservations department
• Worked closely with group sales and operations department and assisted there when needed

Yankee Holidays, Beverly, MA- Online Reservations, February-May 2002

• Controlled online reservations for major promotion
• Responsible for making and confirming online reservations as well as answering general questions and resolving any problems with clients
• Assisted in group operations department when needed; drawing up contracts, vouchers, and contacting vendors to book and confirm group reservations