owize1@hotmail.com
Qualification Highlights.
- Currently a Customer Service Representative
- Bank Teller Experience
- Experience using: Microsoft Word '95 & '97, Wordperfect, Excel, Access, Lotus 123, RFS system
- Proficient using applications in Microsoft DOS, Windows 95/NT, and Unix
- Excellent communications skills
- Ability to learn new skills quickly
- Capable and resourceful in coping with challenging situations
- Christopher Leadership Course for Public Speaking completed successfully
Relevant Skills and Experience
Financial
- Presently work at a Bank in Edmonton Alberta, as a customer service representative with various teller duties
- Cross sell various products such as Term Deposits, RRSP's, RRIF's and Bonds
- Set up consumer and corporate accounts
- Confirm signatures, cross ticks; balance cash
- Accurately handle cash and credit card transactions; issue receipts
- Compile night depositories, ABM servicing, sundry voucher clearing
- Business Administration (Finance)
Diploma from Northern Alberta Institute of
Technology
- Researched various investment instruments i.e.: stocks, bonds, convertible bonds
- Computerized analysis of stock market conditions
- Worked with various software packages in Microsoft Windows 95 and NT
Clerical
- Operate office equipment: computers, fax machines , photocopiers
- Organized budget plan and prepared statements
- Produced office documents, including letters and monthly invoices
- Operated inter-office telephone reception services
- Maintained a complex filing system
- Versatile and knowledgeable in all aspects of general office duties
Dayhome Provider
- Completed Red Cross/First Aid and Infant/Child CPR
- Facilitator for "Talk So Kids Will Listen" Seminar
- Planned and supervised activities for children in my home
- Assisted with creation of the first Dayhomes in a smaller town
- Reconciled the books for the Day home business
- Attended Childhood Development Courses for Negotiation Skills
Banquets Waitress
- Served food and beverages; assisted with food preparation
- Developed public relations skills
- Set, served and cleared tables
Hobbies and Interests
- Reading for entertainment and self-improvement
- Computer technology and programs
- Swimming, badminton, biking
- Continually learning about Financial management
References Available Upon Request