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Date: | Mon, 12 Oct 1998 14:20:01 -0700 |
From: | "Eileen M. Smith, M.Arch." <bi_pv@yahoo.com>Add to Address Book |
Organization: | SOLAR DEVELOPMENT COOPERATIVE |
To: | webmaster@cpuc.ca.gov |
CC: | bi_pv@yahoo.com |
Subject: | CONSUMER PROTECTION COMMENTS DUE OCTOBER 12th, 1998 |
President Bilas CPUC - Commissioner Neeper October 12, 1998 505 Van Ness Avenue, Room 4105 Proceeding No: REQUEST FOR COMMENTS San Francisco, CA 94102 ALJ: (415) 703-2288 Dear Commissioners: This e-mail follows the form for NOTICE OF PARTY/NON-PATY STATUS available at the following webpage: http://www.cpuc.ca.gov/interven98/Appearance%20Form.pdf RESPONDENT TO REQUEST FOR COMMENTS DUE OCTOBER 12th, 1998 regarding CONSUMER PROTECTION. The request is listed at the following webpage: http://www.cpuc.ca.gov/consumer_protection/CPTFRep1.htmCOMMENTS Eileen M. Smith, M.Arch. SOLAR DEVELOPMENT COOPERATIVE 3535 East Coast Highway Corona del Mar, CA 92625 TEL: 949-862-5826 e-mail: bi_pv@yahoo.com FAX: 949-675-2893 APPEARING FOR: Building-integrated photovoltaic (BI-PV) consumers (existing and potential) and distributed generation in deregulation. Statement is specifically directed to our testimony on September 3rd at the Distributed Roundtable Discussion and the discussion with Bob Lane and Diane Dienstein on September 4th. These discussions resulted in a promise by the Commission to include self-generation in all materials from the California Energy Commission regarding consumer choice in deregulation. Please see related notes and links to our testimony on the following website: http://www.oocities.org/Eureka/1905/DEMANDSITECONSUMER.html Our comments relate to the following issues: 1. Our letter of May 15th, 1998 requested inclusion of Demand-site Consumers in final mailing of CPUC educating the consumer about their choices in deregulation. Please find a copy of this letter reproduced on our website at: http://www.oocities.org/Eureka/1905/SDCLETTER.html CPUC is not providing information to the consumer to clarify this issue. 2. Michael McNamara, Director of Market Development in the Office of Ratepayer Advocates responded by correspondence with a draft of his June 5, 1998 letter to President Bilas requesting an Order instituting Rulemaking into the Utility Distribution Company's role in Distributed Generation. Links to the documents are included on the webpage provided in item number one, and additional clarification may be found at our website on page: http://www.oocities.org/Eureka/1905/DEMANDSITECONSUMER.html Rulemaking is certainly important in safely facilitating DG technology, however the issue raised in our letter of May 15th, 1998 is the legislative responsibility of CPUC to educate the public about all forms of choice in deregulation, including DG technologies and to assure consumers are as aware of the choice of self-generation in deregulation as they are remote-site generation choices. It must be a balanced agenda to evolve a truly competitive energy industry. 3. The following on-line educational information for consumers does not include any mention of self-generation or distributed generation. http://www.cpuc.ca.gov/divisions/CSD/ELECTRIC/electric.htm The following quote taken from the on-line page does not include self-generation or distributed generation as a consumer choice: "NEW CONSUMER CHOICES IN ELECTRIC SERVICES How California's Electric Industry Is Changing... If you are an electricity customer of Pacific Gas & Electric, San Diego Gas & Electric, Southern California Edison, PacifiCorp, Sierra Pacific Power, Kirkwood Gas & Electric, or Bear Valley Electric, beginning March 31, 1998, you will have choice in purchasing electricity. You may purchase electricity from a supplier other than your utility, or choose to continue purchasing electricity from your utility. There will be no change in the reliability and safety of your electric service. No matter who you buy electricity from, your utility will continue to deliver it to your home or business, and the California Public Utilities Commission will continue to make sure that it is done safely and reliably." 4. During my meeting on September 4, 1998 with Bob Lane assistant to the consumer education Commissioner Jessie Knight, he quoted the Section 392-94 as the Statutes in AB 1890 that demand the CPUC include all kinds of electricity production in the public information mailers. We do not have copy of the statute and so are relying on his statement as the correct Section. 5. An additional issue is that the Consumer Complaints and inquiries do not have a standard format for submission, discussion (hearing), resolution and facilitation. This puts the consumer at the mercy of the CPUC with no checklist of agenda items to clarify where the process has gotten off track. In this case, our letter represented a formal complaint. While ORA's response was certainly an important issue for DG, it did not address the issue of consumer education which our letter was the intention of our letter. Further, it took most of the day on September 4th, to figure out who to address this complaint to and how to process an official response to our concern. Bob Lane indicated our complaint was official. However, he spent most of the first half-hour yelling at me insisting I was the only person in the entire state of California who had ever raised the issue of DG in Deregulation. At first he tried to insist DG has nothing to do with Deregulation which is only concerned with remote-site electricity. Bob Lane is a member of CADER and has full knowledge of the importance of DG in Deregulation as well as the tremendous need to educate consumers. The first agenda item of this organization is to organize the resources and people to advocate for the rights of DG consumers, and especially in Deregulation where all consumer protection input and access should be equal for all technologies. The intimidation and outright lies could be construed as attempts to suppress DG technologies and show favoritism to a remote-site generation agenda. This is fraud and an illegal attempt to influence a competitive electricity marketplace. Considering the CEC program providing a 50% rebate for BI-PV and other government incentives it also obstructs consumer protection and equal access in government subsidized programs. Please find further information on our webpage at: http://www.oocities.org/Eureka/1905/DEMANDSITECONSUMER.html 6. Due to limited financial resources that are a direct result of the kinds of suppression and fraud addressed in this paper, we are not able to provide in person testimony at this time, and have limited time to submit these comments due to the need to work to support our business until the CPUC provides the consumer protection needed to effectively evolve the important DG technologies. Not only does this effect the American consumer, our company as an innovator in the industry, but it also effects American competitiveness and national security. WE HEREIN FORMALLY DEMAND THE CPUC INCLUDE THE CHOICE OF SELF-GENERATION IN ALL DOCUMENTS AND PUBLIC INFORMATION REGARDING DEREGULATION TO BECOME IN COMPLAINCE WITH AB 1890 STATUTES. THERE NEEDS TO BE A COMPLETE PROGRAM OF TECHNOLOGY DEPLOYMENT, CPUC INDUSTRY MANAGEMENT AND CONSUMER PROTECTION DRAFTED FOR DG. The August 3rd, 1998 Roundtable on DG focused entirely on defining DG. This was already defined by CADER in 1996. The CPUC needs to utilize CADER input as an expert witness for DG to evolve effective use of resources. There is no need to recreate the definition if it already exists to make sure CEC, CADER, CPUC and CONSUMER resources are used efficiently toward constructive and timely integration of DG into the competitive electricity industry. Thank you for your consequential awareness of DG issues related to Public Education and Consumer Protection. Please forward this e-mail on the appropriate parties. We do not have their e-mail addresses. Sincerely, Eileen M. Smith, M.Arch.